Human Resources Generalist

Position Summary

The Human Resources Generalist assists the Director of Human Resources in the administration and coordination of human resource functions throughout the organization. The Human Resources Generalist supports recruitment, employee relations, onboarding, benefits administration, performance management, training, compliance monitoring, and workforce development initiatives. This position promotes a trauma-informed and employee-centered workplace culture while ensuring compliance with organizational policies and regulatory requirements.

Essential Functions

Recruitment and Staffing

• Assist with recruitment and selection activities.
• Maintain job postings and applicant records.
• Coordinate interviews and candidate communication.
• Facilitate pre-employment and onboarding requirements.
• Conduct new employee orientation.

Employee Relations

• Support supervisors with employee concerns and workplace issues.
• Assist in maintaining positive employee relations.
• Promote effective communication and conflict resolution.
• Support employee engagement and retention initiatives.

Workforce Compliance & Regulatory Oversight

• Ensures compliance with all applicable federal, state, and local employment laws and regulations.
• Oversees agency compliance with FLSA, FMLA, ADA, PWFA, COBRA, HIPAA workforce requirements, EEOC requirements, unemployment compensation laws, and other employment-related regulations.
• Conducts personnel audits involving classification, compensation, leave administration, employee records, and workforce documentation.
• Develops and implements corrective action plans resulting from audits, investigations, inspections, legal reviews, and regulatory findings.
• Maintains compliance with employment-related reporting requirements and labor law posting requirements.
• Ensures personnel practices align with accreditation, licensing, contractual, funding source, and regulatory standards.

Human Resources Administration

• Maintain personnel files and employee records.
• Process personnel actions and employment documentation.
• Monitor employee certifications, clearances, and required training.
• Generate reports and maintain HR databases.

Risk Management & Investigations

• Participates in agency risk management, quality improvement, compliance, and incident review activities.
• Evaluates employment-related risks and develops mitigation strategies.
• Investigates workplace accidents and administers workers' compensation claims.
• Monitors workforce trends including grievances, complaints, investigations, turnover, injuries, leave utilization, and disciplinary actions to identify organizational risks.
• Develops recommendations to reduce liability exposure and strengthen workforce stability.
• Serves as a resource during emergency personnel situations and organizational crises.

Employment Litigation & Legal Coordination

• Serves as the agency's primary liaison with legal counsel on employment-related matters.
• Coordinates responses to EEOC complaints, unemployment hearings, wage and hour inquiries, administrative investigations, and employment-related legal matters.
• Assists attorneys with litigation preparation, discovery requests, witness preparation, document collection, and employment defense activities.
• Maintains litigation holds and personnel document preservation requirements.
• Reviews legal findings, settlements, and regulatory determinations and implements corrective actions as appropriate.

Benefits and Leave Administration

• Assist with benefit enrollment and changes.
• Support administration of employee leave programs.
• Maintain confidential employee benefit records.

Compliance

• Assist in ensuring compliance with federal, state, and local employment regulations.
• Support organizational accreditation and licensing requirements.
• Participate in HR audits and quality improvement activities.

Training and Workforce Development

• Coordinate staff development and training activities.
• Support leadership development initiatives.
• Promote trauma-informed workforce practices.

Other Duties

• Serve on agency committees as assigned.
• Participate in organization-wide initiatives.
• Perform other duties as assigned.

Competencies

• Demonstrates professionalism and ethical behavior.
• Maintains confidentiality.
• Strong communication and interpersonal skills.
• Organizational and time management skills.
• Ability to work collaboratively with diverse teams.
• Knowledge of trauma-informed principles.
• Customer service orientation.
• Problem-solving and critical-thinking skills.

Education and Experience

Required

• Associate Degree in Human Resources, Business Administration, or related field; equivalent experience may be considered.
• Minimum two (2) years of human resources or administrative experience.

Preferred

• Bachelor's Degree in Human Resources, Business Administration, or related field.
• Experience in healthcare, behavioral health, nonprofit, or human services settings.
• SHRM-CP or PHR certification preferred.

Certificates, Licenses, and Clearances

• Valid Driver's License.
• Act 33 Clearance.
• Act 34 Clearance.
• FBI Clearance (Act 114).
• Mandated Reporter Training (Act 31).

Physical Requirements

• Ability to sit, stand, bend, and lift up to 25 pounds.
• Ability to travel between agency locations as needed.
• Ability to operate standard office equipment and computer systems.