Are you an experienced insurance professional who enjoys helping clients but also has an interest in writing new business?
We are looking for an Insurance Customer Service Representative to join our independent insurance agency. This is a great opportunity for someone who enjoys building relationships with clients, managing their day-to-day insurance needs, and identifying opportunities to provide additional coverage.
As an independent agency, we represent multiple insurance companies, allowing us to offer our clients a variety of coverage and pricing options. You will have the opportunity to work with both personal and commercial insurance clients and develop long-term relationships.
Salary Range: $44000.00 - $64000.00 per year
Annual Base Salary + Commission + Bonus Opportunities
Flexible Schedule
Mon-Fri Schedule
Career Growth Opportunities
Paid Time Off (PTO)
Hands on Training
Home/Life Work Balance
Monthly Commission Opportunities
Annual Bonus Opportunity
Networking Events
Paid Holidays
Casual Attire
Mentorship
Collaborative Work Environment
Responsibilities
Provide exceptional day-to-day customer service to personal and commercial insurance clients
Handle policy changes, endorsements, certificates, billing questions, and coverage questions
Process applications, policy changes, renewals, and cancellations
Quote and write new personal and commercial insurance business
Develop new business through existing client relationships, referrals, networking, and other opportunities
Communicate with multiple insurance carriers regarding underwriting and policy issues
Illinois Property & Casualty Insurance License required or preferred with licensing assistance available
Experience with personal lines and/or commercial insurance
Strong customer service and communication skills
Ability and willingness to quote and write new business
Strong attention to detail and organizational skills
Professional, friendly, and confident when communicating with clients
Experience with an agency management system and insurance company rating systems preferred
| Location | Hillside, IL |
| Salary | $44,000–$64,000 Per Year |
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