Overview:
The IT Manager is responsible for translating the IT Department strategy into reliable day-to-day execution for Mobis South Carolina Electrified Powertrain (MSCe). This position has overall management and oversight responsibility for all MSCe IT functions, including ERP, MES, IT infrastructure, networks, office automation (OA), end-user computing, and cybersecurity. The position manages IT operations, projects, vendors, budgets, and team activities across these functions while ensuring alignment with business priorities and corporate standards. The role partners with the HOD and business functions to support plant readiness, stable manufacturing operations, continuous improvement, and secure technology adoption.
Responsibilities:
(To perform successfully in this position, the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.)
Overall Management of ERP, MES, IT Infrastructure, Network, OA & Cybersecurity
- Provides overall management, governance, prioritization, and operational oversight for all MSCe IT domains, including ERP, MES, IT infrastructure, networks, office automation (OA), end-user computing, and cybersecurity.
- Ensures the daily operation, availability, performance, integration, maintenance, and support of systems and services across all IT domains required for stable business and manufacturing operations.
- Establishes operational priorities, support procedures, escalation paths, maintenance plans, and service-level expectations, and coordinates cross-domain issue resolution with internal teams, HQ, and service providers.
- Coordinates incident, problem, change, backup, recovery, capacity, and continuity activities, and leads follow-up actions for significant service disruptions.
- Maintains system documentation, asset records, operating standards, and technical procedures in accordance with corporate governance and audit requirements.
IT Planning, Projects, Budget & Vendor Management
- Develops and executes section-level plans, roadmaps, schedules, and performance targets aligned with the IT strategy and plant business priorities.
- Leads assigned IT projects from requirements definition through implementation, validation, handover, and post-implementation support while controlling scope, schedule, cost, quality, and risk.
- Prepares and monitors the section operating and capital budget, procurement requests, contracts, renewals, invoices, and forecasts under the direction of the HOD.
- Manages vendors, contractors, and service providers by defining deliverables, reviewing performance, resolving issues, and ensuring compliance with safety, security, and purchasing requirements.
Cybersecurity, Risk & Compliance Management
- Implements corporate IT and OT security policies, access controls, endpoint protection, vulnerability remediation, patching, logging, monitoring, and data protection requirements within the assigned scope.
- Coordinates risk assessments, internal and external audits, evidence collection, corrective actions, and compliance reporting with HQ, business owners, and designated security teams.
- Leads local response and escalation for cybersecurity events and ensures timely containment, communication, recovery, documentation, and lessons learned.
- Promotes security awareness and ensures employees, vendors, and third parties follow approved access and technology-use procedures.
Team Leadership, Business Partnership & Continuous Improvement
- Provides day-to-day leadership, work assignment, coaching, technical guidance, and performance feedback to assigned IT team members and external resources.
- Partners with manufacturing, quality, logistics, finance, HR, GA, engineering, and other functions to understand requirements, prioritize demand, and deliver practical IT solutions.
- Communicates section status, risks, incidents, budget, project progress, and decisions to the HOD and relevant stakeholders through regular reports and governance meetings.
- Identifies and executes opportunities to improve reliability, productivity, standardization, automation, user experience, and cost effectiveness across IT services.
Qualifications:
QUALIFICATIONS
(The requirements listed below are representative of the knowledge, skills, and/or abilities required and preferred for this position.)
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field; a master’s degree is preferred.
- 5+ years of progressive experience in IT operations, infrastructure, applications, cybersecurity, or manufacturing systems, including 2+ years in a team lead or management role.
- Working knowledge of MES, ERP, IT infrastructure, networks, servers, end-user services, Microsoft 365, cybersecurity controls, and service management practices in a manufacturing environment.
- Demonstrated ability to manage projects, budgets, vendors, operational risks, incidents, priorities, and cross-functional requirements.
- Strong leadership, analytical, problem-solving, planning, documentation, and decision-making skills.
- Excellent verbal and written communication skills, with the ability to explain technical matters to business stakeholders and business priorities to technical teams.
- Experience coordinating with global or headquarters organizations and supporting new plant launch or manufacturing ramp-up activities is preferred.
- Relevant certifications such as ITIL, PMP, CISSP, Security+, Microsoft, Cisco, SAP, or related credentials are a plus.
Working Conditions:
Manufacturing plant environment with routine presence on the production floor and frequent interaction with Production, Quality, Maintenance, Logistics, and administrative personnel.
The incumbent is expected to regularly support IT infrastructure deployment, ERP and MES implementation activities, plant readiness, equipment and system integration, SOP preparation, production operations support, cybersecurity initiatives, audits, operational reviews, continuous improvement initiatives, and technology readiness activities at the MSCe manufacturing facility. Occasional domestic and international travel may be required for training, customer meetings, benchmarking activities, business reviews, supplier visits, and coordination with Headquarters, MCCA, customers, and other MOBIS operations.
The position may require extended working hours during plant startup, production ramp-up, major operational events, customer support activities, audits, or other business-critical situations.