IT Support Analyst

recruiterboom

  • Boston, Massachusetts
  • 5 days ago
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    Skills

    • Analysis Skillsunmatched
    • Business Practicesunmatched
    • Business Skillsunmatched
    • Communication Skillsunmatched
    • Computer Scienceunmatched
    • Computer Securityunmatched
    • Customer/Client Researchunmatched
    • Establish Prioritiesunmatched
    • Functional Analysisunmatched
    • Hardware Installationunmatched
    • Hardware Upgradesunmatched
    • Identify Issuesunmatched
    • Information Technology & Information Systemsunmatched
    • Information Technology Consultingunmatched
    • Information/Data Security (InfoSec)unmatched
    • Needs Assessmentunmatched
    • Problem Solving Skillsunmatched
    • Project Trackingunmatched
    • Project/Program Managementunmatched
    • Requirements Managementunmatched
    • Software Installationunmatched
    • Software Upgradesunmatched
    • System Integration (SI)unmatched
    • Systems Administration/Managementunmatched
    • Technical Supportunmatched
    • Technical Trainingunmatched
    • Technical/Engineering Designunmatched
    • Track Customer Issuesunmatched

    Description

    We are looking for an IT Analyst to design and implement functional and cost-efficient IT systems.

    IT Analyst responsibilities include prioritizing user requirements, overseeing system upgrades and researching new tools. In this role, you should be highly analytical and able to understand business needs. Excellent communication skills and problem-solving abilities are essential. If you also have hands-on experience with technical projects, wed like to meet you.

    Your goal will be to leverage tech solutions to meet organizational needs.

    Responsibilities

    • Communicate with stakeholders to understand their requirements
    • Develop and analyze functional specifications
    • Design efficient IT systems to meet business and technology needs
    • Coordinate developers to build and implement technology solutions
    • Integrate multiple systems and reconcile needs of different teams
    • Gather feedback from end users about system performance
    • Plan and oversee projects (e.g. upgrades, hardware/software installations)
    • Provide advice and technical training
    • Keep abreast of technology trends and developments

    Requirements and skills

    • Proven experience as an IT Analyst, IT Consultant or similar role
    • Experience in project management
    • Knowledge of databases, system security and troubleshooting
    • Understanding of business practices
    • Excellent communication skills
    • Analytical mindset
    • Problem-solving aptitude
    • BSc/BA in Computer Science, Engineering or a related field

    Numbers & Facts

    LocationBoston, Massachusetts

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