Boston Help Desk Technician Jobs Overview
There's nothing worse than a computer issue that brings your work to a halt. And nothing better than knowing that when you dial your company's helpline, that voice on the other end can resolve the problem. Help desk technician jobs are essential to keeping businesses running. They may be employed by companies in-house to help their customers and employees with computer issues. Outside firms can be hired to provide help desk services as well.
The Bureau of Labor Statistics (BLS) estimates that help desk technician jobs, also called computer support specialist jobs, will see an 8% growth over the next 10 years. In particular, the healthcare industry is expected to need more help desk technicians as IT use increases and becomes more complex in healthcare settings.
In addition to assisting computer users, help desk technicians may also have maintenance responsibilities including file back-ups, and they may be involved in training programs for users. Being a help desk technician is ideal for someone with computer skills who likes working with people.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Boston, Massachusetts
Boston is one of America's oldest cities. Whether you call it Beantown, the Cradle of Liberty, or the Hub, there are plenty of fun things to do in Boston. You can check out a Red Sox game at Fenway Park, walk the Freedom Trail, or take a Swan Boat ride in the Public Garden. If you're hungry, you don't have to stick with the city's famous baked beans—you can grab a cannoli in the North End or a cup of clam chowder just about anywhere. In fact, Boston was ranked one of the best U.S. cities for foodies. Ready to move to Beantown? You'll be happy to know that the Boston jobs market is robust.
With a low unemployment rate and a booming tech sector, there are tons of jobs in Boston. The average annual salary in Boston is also much higher than the U.S. national average. If you want to expand your job search outside the Boston metro area, consider checking out job listings in Waltham, Newton, and Quincy.
Update Your Boston Help Desk Technician Resume
Does your resume present you as the ideal person to hire for a help desk technician job? Monster has a sample help desk resume for you to look at, along with some general resume writing tips. Add a cover letter to your application package to let employers know that your skills are what they're looking for. We have sample cover letters and cover letter writing tips to help.
How Much Do Help Desk Technician Jobs Pay in Boston, Massachusetts?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in help desk technician jobs in Boston, Massachusetts, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median help desk technician pay in Boston is $52,795 per year, which is 18% higher than the national average.
Find Your Next Boston Help Desk Technician Job. Monster Can Help Get You Started
Are you prepared for a career in help desk technician? If so, set up your profile on Monster for free and begin clicking on those help desk technician jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Boston, how to nail your job interview, and more.