IT Support Tech

Global Channel Management

  • Indianapolis, Indiana
  • 3 days ago
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    Skills

    • Apple Macsunmatched
    • Communication Skillsunmatched
    • Computer Hardwareunmatched
    • Computer Softwareunmatched
    • Identify Issuesunmatched
    • Information Technology & Information Systemsunmatched
    • Internet Securityunmatched
    • MCITP - Microsoft Certified IT Professionalunmatched
    • Microsoft Excelunmatched
    • Microsoft Outlookunmatched
    • Microsoft PowerPointunmatched
    • Microsoft SharePointunmatched
    • Microsoft Windows Azureunmatched
    • Microsoft Windows Operating Systemunmatched
    • Microsoft Wordunmatched
    • Network Securityunmatched
    • Operating Systemsunmatched
    • Peripheral Hardwareunmatched
    • Privacy Controlsunmatched
    • Problem Solving Skillsunmatched
    • Systems Administration/Managementunmatched
    • Technical Supportunmatched
    • Technical Writingunmatched
    • Willing to Travelunmatched
    • iOSunmatched

    Description

    IT Support needs 2+ years experience

    IT Support requires:

    Working knowledge in the set-up, configuration, and use of computer hardware, software, and network including internet security and data privacy principles

    Diagnostic and problem-solving skills with focus on end point devices, peripherals, and advanced knowledge of all O365 (Word, Excel, Outlook, PowerPoint, Azure, SharePoint, Teams etc.)

    Excellent technical and non-technical communication skills required: ability to partner with other Infrastructure teams to troubleshoot technical issues; must be able to translate technical content for non-technical customers.

    Basic understanding of multiple operating systems (Windows, Mac, iOS)

    Certification as IT Technician will be an advantage (e.g., Microsoft Certified IT Professional)

    The Workforce Productivity Services team is looking for an IT Support Technician with expertise in Windows and Macs.

    • Onsite position with occasional travel to Lilly other sites within Indianapolis which is in a 10 mile radius
    • 100% onsite 5 days a week.

    IT Support duties:

    • Proactively work with customers

    Numbers & Facts

    LocationIndianapolis, Indiana
    Websitehttps://www.globalchannelmanagement.com/

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