Help Desk Project Coordinator Netfor, Inc.Help Desk Project CoordinatorIndianapolis, INPartner with Help Desk leadership and technical teams to prioritize work, coordinate resources, identify dependencies, and escalate schedule, scope, resource, or service-impact risks. The initial focus will be tracking existing Help Desk projects and preparing reports for the Help Desk Manager, with the scope likely expanding into broader project coordination, documentation, and process improvement responsibilities as the engagement progresses.
Manager - IT Help Desk NEW MacAllister Machinery Company IncManager - IT Help Desk NEWIndianapolis, INAbility to lead support teams as a hands-on, working manager, combining leadership and technical capability to step in during high-volume periods and critical incidents to support troubleshooting, ticket resolution, and escalation handling while maintaining service levels and a strong customer-focused culture. Act as a hands-on, working manager by stepping in to support ticket resolution, troubleshooting, and user support during high-volume periods and critical incidents to maintain service levels and team effectiveness.
Controls Engineer-Help Desk Sterling Engineering, Inc.Controls Engineer-Help DeskNoblesville, IN$75,000–$85,000 / yearAn ability to work effectively with both internal cross functional teams and customers according to deadlines and under pressure-filled conditions is essential. Service Infrastructure: Provide input and assist in the development of Service Documentation including service manuals, retrofit instructions, technical bulletins, and parts lists.
Help Desk Support Nleague Services IncHelp Desk SupportIndianapolis, Indiana$27–$30 / hourFull timeProvides first and second tier support to end users for INvest, ISETS and Child Support ancillary applications; Assigns third tier support tickets to application third tier team; Adopts customer service strategy; Answers end user requests with the ability to identify, diagnose, and respond with a solution in a timely manner; Tactfully explains issues and provides relevant information to users in a clear manner; Simulates or recreates user problems to resolve user navigation issues; Refers more complex inquiries to CSB-IT Help Desk Analyst Intermediate or CSB-IT Help Desk Senior; Learns basic County Financial Management processes to assist users; Ensures user communications are timely, courteous, and on-going; Follows all written procedures and guidelines for CSB-IT Help Desk operations; Creates, modifies and resets ISETS User IDs; Processes requests for Active Directory, Azure, License Suspension, Cognos and Panoptic IDs; Processes County Worker Status and Profile reports and Holiday Schedules; Assists with access to various websites and CSB provided ancillary program installs; Learns county and CSB office operations; Performs other related duties and projects as assigned. Basic knowledge of ISETS and Child Support ancillary applications preferred; Working knowledge of Microsoft Office (Outlook, Word and Excel); Ability to communicate effectively verbally and in writing; Ability to identify and resolve problems using proven research techniques; Ability to retain composure in stressful situations; Basic knowledge of contact center phone systems; Basic knowledge of help desk ticketing systems; Possesses a sense of urgency towards tasks.
Manager - IT Help Desk MacAllister MachineryManager - IT Help DeskIndianapolis, INFull timeAbility to lead support teams as a hands-on, working manager, combining leadership and technical capability to step in during high-volume periods and critical incidents to support troubleshooting, ticket resolution, and escalation handling while maintaining service levels and a strong customer-focused culture. Act as a hands-on, working manager by stepping in to support ticket resolution, troubleshooting, and user support during high-volume periods and critical incidents to maintain service levels and team effectiveness.
NewHelp Desk Coordinator/Administrative Assistant Inteletech GlobalHelp Desk Coordinator/Administrative AssistantIndianapolis, IndianaThis role is structured with an estimated time allocation as follows: approximately 50% of the coordinator’s time will be dedicated to helpdesk support , including ticket management and phone triage; 30% will focus on administrative assistance , such as scheduling, onboarding, travel coordination, and executive support; 10% will be spent on procurement-related tasks , including purchase orders and supply management; and the remaining 10% will be allocated to other duties as assigned , including event coordination, account management backup, and special projects. The ideal candidate is a senior-level professional with 5–7 years of experience in helpdesk and administrative support, highly organized, detail-oriented, discreet, and capable of managing multiple priorities in a dynamic environment.
Help Desk Specialist Kirby Risk CorporationHelp Desk SpecialistIndianapolis, INA fast-paced environment where you'll be the go-to for solving technical issues and keeping the business runningA mix of hands-on troubleshooting, user support, and system problem-solving across a variety of platforms and toolsDaily interaction with teammates across the organization, building strong relationships while delivering responsive, solution-focused supportOwnership of support tickets and documentation, with clear expectations around accuracy, follow-through, and communicationOpportunities to identify and drive improvements in systems, processes, and overall user experienceA team-focused environment that values accountability, reliability, and a positive, solutions-driven mindset. What You'll Do as an IT Help Desk SpecialistIn this role, you'll serve as the first point of contact for technical support while helping drive efficiency, consistency, and improvement across our systems and processes.
IT Help Desk Support Specialist Novelty, Inc.IT Help Desk Support SpecialistGreenfield, INThe IT Help Desk & Systems Support Specialist provides day-to-day technical support to employees while assisting with the administration, maintenance, and improvement of the company's IT infrastructure. This position is responsible for resolving user issues, supporting hardware and software, maintaining systems, and participating in IT projects that improve business operations.
Help Desk/Data Quality Analyst Padmore Global ConnectionsHelp Desk/Data Quality AnalystIndianapolis, IndianaThe Help Desk/Data Quality Analyst supports the accuracy, completeness, and timeliness of immunization information systems (IIS). · Collaborate with providers, IIS staff, and public health partners to identify and resolve data submission errors.
HR Help Desk Executive (Mandarin Speaker) CB Talents SPHR Help Desk Executive (Mandarin Speaker)IndianaThis role requires strong communication skills and the ability to manage multiple requests in a structured environment. • Minimum 1 year experience in Customer Service / Help Desk / HR support.
Technical Help Desk Representative September 2026 Netfor, Inc.Technical Help Desk Representative September 2026Indianapolis, INRemoteHere’s how we help you grow: Career Growth: Gain hands-on experience with diverse industries, platforms, and systems, with mentoring and training to build your career path. Founded in 1995, we serve tens of thousands of customers in over 6,000 locations through phone, email, chat, and social media.
IT Help Desk Amrize LtdIT Help DeskFranklin, IN$18.22–$24.62 / hourThe Information Technology (IT) Helpdesk Technician provides technical and troubleshooting assistance related to computer hardware and software, mobile devices, and other tech tools impacting Plant Production, Logistics, and IT Services. Employees who are required to wear respirators must be clean-shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests.
Help Desk Analyst L1 Zones, LLCHelp Desk Analyst L1Indianapolis, IN$24–$28 / hourOperating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
Help Desk Admin Specialist Mae Staffing & RecruitingHelp Desk Admin SpecialistIndianapolis, IndianaAnswering incoming calls from Medicaid certified, Long Term Care facilities from several states; The calls concern technical, transmission, sequencing, and logical issues with the completion and transmission of clinical records and data files. This role is ideal for a detail-oriented, customer-focused individual who is comfortable working in a fast-paced, service-driven environment and collaborating with both internal teams and external partners.
Help Desk Analyst L1 Zones, Inc.Help Desk Analyst L1Indianapolis, IN$24–$28 / hourOperating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services.
IN-DOH-Help Desk Coordinator/Administrative Assistant Nleague Services IncIN-DOH-Help Desk Coordinator/Administrative AssistantIndianapolis, Indiana$20–$21 / hourContractorThis role is structured with an estimated time allocation as follows: approximately 50% of the coordinator’s time will be dedicated to helpdesk support, including ticket management and phone triage; 30% will focus on administrative assistance, such as scheduling, onboarding, travel coordination, and executive support; 10% will be spent on procurement-related tasks, including purchase orders and supply management; and the remaining 10% will be allocated to other duties as assigned, including event coordination, account management backup, and special projects. The ideal candidate is a senior-level professional with 5–7 years of experience in helpdesk and administrative support, highly organized, detail-oriented, discreet, and capable of managing multiple priorities in a dynamic environment.
Service Desk & Endpoint Technician II SILAC Insurance CompanyService Desk & Endpoint Technician IICarmel, INFull timeService Desk & Endpoint Technician IIJob Overview: The Service Desk Technician II provides advanced technical support to employees both on-site and remotely across all company locations by resolving technical incidents and managing endpoint-related services. Team members are expected to collaborate effectively, uphold service-level agreement (SLA) commitments, promote continuous service improvement, and enable employees to work securely and productively regardless of location.
IT Service Desk Analyst Real Chemistry, LLCIT Service Desk AnalystCarmel, IN$65,000–$75,000 / yearAble to work well under pressure and deal with all angles of support at all levels, for example, walk ups, service desk, chat, and phone, including meeting rooms setups for internal and client meetings along with town halls and company events. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future.
Front Desk Receptionist Unified Group Services IncFront Desk ReceptionistAnderson, INFull timeWHAT DO YOU NEED?Experience managing a high volume of phone callsClear, effective, and professional communication skillsTime management skills for efficiently multitasking in a bustling office environment - a bonus! Additionally, you'll help maintain office organization, complete accurate clerical documents, properly process and distribute incoming mail, and handle additional tasks as assigned.
Patient Service/Front Desk Coordinator Part Time MyEyeDr.Patient Service/Front Desk Coordinator Part TimeZionsville, INPart timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.