Junior Account Representative

About Us

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind.

Job Summary

We are seeking a motivated Junior Account Representative to support customer relationships, account activities, and business development opportunities. This entry-level role is ideal for someone who enjoys working with people, understanding customer needs, and developing strong communication and relationship-building skills.

Responsibilities

• Assist customers with questions regarding products and services.
• Build and maintain positive customer relationships.
• Communicate product and service information clearly and professionally.
• Support customer account and follow-up activities.
• Assist with customer retention and satisfaction initiatives.
• Follow up with prospective and existing customers.
• Support lead generation and customer acquisition activities.
• Maintain organized records of customer interactions and account activities.
• Assist with promotional and customer engagement initiatives.
• Communicate customer feedback to appropriate team members.
• Collaborate with colleagues to achieve customer service and business goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused and professional attitude.
• Strong relationship-building and listening abilities.
• Goal-oriented and motivated to achieve results.
• Excellent organizational and multitasking skills.
• Strong problem-solving abilities.
• Reliable, adaptable, and detail-oriented.
• Previous customer service, sales, account support, retail, or hospitality experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on account management and customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching