Legal Receptionist / Intake Specialist

Hinojosa Law

  • Houston, Texas
  • 30+ days ago
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    Skills

    • Administrative Skillsunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Data Entryunmatched
    • Detail Orientedunmatched
    • Email Management/Administrationunmatched
    • English Languageunmatched
    • Establish Prioritiesunmatched
    • Google Appsunmatched
    • Health Insuranceunmatched
    • High School Diplomaunmatched
    • Legalunmatched
    • Litigationunmatched
    • Organizational Skillsunmatched
    • Personal Injuryunmatched
    • Photocopyunmatched
    • Presentation/Verbal Skillsunmatched
    • Proofreadingunmatched
    • Spanish Languageunmatched
    • Spreadsheetsunmatched
    • Telephone Skillsunmatched
    • Time Managementunmatched
    • Translation Servicesunmatched
    • Writing Skillsunmatched

    Description

    Benefits:
    • 401(k)
    • 401(k) matching
    • Health insurance
    • Paid time off

    Plaintiff's personal injury litigation firm is seeking a Legal Receptionist / Intake Specialist to become a part of our growing team.  Fluent in both English and Spanish is required.  Experience in a law office setting is preferred, but not required.

    Responsibilities / Duties:
    • Meet, greet, and screen new potential clients over the phone or in person
    • Answer and route incoming calls on a multi-line telephone system and take detailed messages as needed.
    • Perform clerical duties such as filing, copying, faxing, emailing, etc.
    • Ensure neatness of lobby and conference room areas.
    • Monitor reception area so that non-employees are not permitted into the office without being identified. 
    • Provide interpreting and translating services (both verbal conversation and reading and translating written documents) for Spanish-speaking clients.
    • Onboard new clients by gathering, processing, and managing information through the firm’s system
    • Enter and set up new client information into the firm’s database
    • Make follow up calls to potential new clients and gather missing documents
    • Regularly email management with new intakes for case assignment
    • Assist in updating the firm’s spreadsheets as cases are signed up
    • Draft and send out drop notices, letters of protection, and letters of representation
    • Gather incident reports and police reports for case evaluation
    • Perform other duties as assigned
    Requirements
    • Fluent in Spanish and English
    • Strong written, proofing, and verbal communication skills required
    • Excellent customer service skills
    • Compassionate and able to handle sensitive and confidential information
    • Ability to prioritize tasks, manage time properly, and work independently
    • High attention to detail and organizational skills
    • Due to constant client contact, must be customer-service oriented and present a professional image
    • Ability to thrive in a fast-paced, dynamic environment
    • Must be on time to work, dependable and reliable

    Preferred Skills
    • High school diploma or equivalent, Bachelor’s degree preferred
    • Familiarity with Google Workspace tools such as Google Docs and Google Sheets
    • Proficient in data entry





    Numbers & Facts

    LocationHouston, Texas

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