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Manager, Account Services

The Home Depot Inc
  • Atlanta, GA
    2 days ago

    Job Description

    Req189433

    Contractors' Warehouse -

    Manager, Account Services

    9141

    Apply

    Location - Atlanta, GA

    Job ID - Req189433

    Category - Finance/Accounting

    Apply By - Applications are accepted on an ongoing basis

    Team - Temco Logistics

    Location - Atlanta, GA

    Job ID - Req189433

    Category - Finance/Accounting

    • OVERVIEW

    • JOB DESCRIPTION

    • BENEFITS

    • OVERVIEW

    Location - Atlanta, GA

    Job ID - Req189433

    Category - Finance/Accounting

    Bonus Eligible

    401(k) Company Matching

    Employee Stock Purchase Program

    Company Overview

    What's the best place we've ever built? The place where we work. At Home Depot, our goal is to provide the highest level of service, the broadest selection of products, and the most competitive prices. As the world's largest home improvement specialty retailer, we operate more than 2,200 retail stores across North America. And each of our associates are focused one thing - helping our customers build and improve their homes, businesses, and ultimately their lives.

    • JOB DESCRIPTION

    Position Purpose:

    Participate or lead in the defining and implementation of strategies to drive incremental credit and company sales and profits. Focus on executing strategies for new account generation, increasing sales from existing customers, improving operational efficiencies and/or the creation and implementation of new features/services that will enhance the customer experience. Secondarily, work with other areas within Home Depot (including Information Technology, Strategic Business Development, At Home Services, PRO, and others) to develop/implement credit programs that support strategic initiatives.

    Key Responsibilities:

    • Identify and evaluate new financial programs, promotions, products and services that support the needs of current or future customers, or that support new strategic initiatives or acquisitions. Manage or oversee their design, development and implementation based on projected profitability.
    • Oversee the development and execution of detailed project design/ implementation plans. Utilize project management and people management skills to ensure timely completion of projects at the highest quality levels.
    • Assess financial and operational/quality results of new programs against predetermined goals. Determine whether programs should be rolled out, make recommendations and, if applicable, develop implementation strategies and budgets.
    • Work with Finance to set departmental and program budgets. Manage expenditures within approved department and program budgets.

    Direct Manager/Direct Reports:

    • Typically reports to Senior Manager Credit Services
    • Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.

    Travel Requirements:

    • Typically requires overnight travel 5% to 20% of the time.

    Physical Requirements:

    • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

    Working Conditions:

    • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

    Minimum Qualifications:

    • Must be eighteen years of age or older.
    • Must be legally permitted to work in the United States.

    Preferred Qualifications:

    • Experience in product development and/or project management in credit or financial services preferred

    Minimum Education:

    • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

    Preferred Education:

    • No additional education

    Minimum Years of Work Experience:

    • 6

    Preferred Years of Work Experience:

    • No additional years of experience

    Minimum Leadership Experience:

    • None

    Preferred Leadership Experience:

    • None

    Certifications:

    • None

    Competencies:

    • A thorough working knowledge of the principles/disciplines of credit marketing, including Account Acquisition & Activation, Loyalty Marketing, Sales Promotion, etc.
    • A thorough understanding and knowledge of the principles/disciplines of the retail industry.
    • A strong grasp of Project Management skills and requirements. A proven record of developing new financial products and/or services. Able to manage/coordinate multiple, simultaneous projects. Understands Time Management skills and uses those skills to deal with unplanned projects and interruptions. Both demonstrates and teaches those skills to direct reports. Demonstrated strong results in managed projects
    • Ability to leverage data and analysis to craft a well-thought story utilizing Power Point.
    • Able to think strategically about business problems and opportunities and to focus efforts on projects that most closely support key company initiatives.
    • Very strong communication skills, both verbal and written. Demonstrated decisiveness and sound decision making skills.
    • BENEFITS

    Paid parental leave to bond with your new addition

    401(K) savings plan with company match

    Merit increases and performance bonuses

    On-the-spot recognition and rewards for a job well done

    Bonus Eligible

    401(k) Company Matching

    Employee Stock Purchase Program

    See More Benefits

    • OVERVIEW

    • JOB DESCRIPTION

    • BENEFITS

    • OVERVIEW

    Team - Temco Logistics

    Location - Atlanta, GA

    Job ID - Req189433

    Category - Finance/Accounting

    Company Overview

    At Temco Logistics, we specialize in last-mile delivery. Our team delivers and installs major appliances to help improve customers' homes. As a Home Depot company, we share a commitment to excellent service and building strong relationships. Are you ready for your next step? From drivers to technicians and beyond, Temco has an opportunity for you to grow your career.

    • JOB DESCRIPTION

    Position Purpose:

    Participate or lead in the defining and implementation of strategies to drive incremental credit and company sales and profits. Focus on executing strategies for new account generation, increasing sales from existing customers, improving operational efficiencies and/or the creation and implementation of new features/services that will enhance the customer experience. Secondarily, work with other areas within Home Depot (including Information Technology, Strategic Business Development, At Home Services, PRO, and others) to develop/implement credit programs that support strategic initiatives.

    Key Responsibilities:

    • Identify and evaluate new financial programs, promotions, products and services that support the needs of current or future customers, or that support new strategic initiatives or acquisitions. Manage or oversee their design, development and implementation based on projected profitability.
    • Oversee the development and execution of detailed project design/ implementation plans. Utilize project management and people management skills to ensure timely completion of projects at the highest quality levels.
    • Assess financial and operational/quality results of new programs against predetermined goals. Determine whether programs should be rolled out, make recommendations and, if applicable, develop implementation strategies and budgets.
    • Work with Finance to set departmental and program budgets. Manage expenditures within approved department and program budgets.

    Direct Manager/Direct Reports:

    • Typically reports to Senior Manager Credit Services
    • Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.

    Travel Requirements:

    • Typically requires overnight travel 5% to 20% of the time.

    Physical Requirements:

    • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

    Working Conditions:

    • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

    Minimum Qualifications:

    • Must be eighteen years of age or older.
    • Must be legally permitted to work in the United States.

    Preferred Qualifications:

    • Experience in product development and/or project management in credit or financial services preferred

    Minimum Education:

    • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

    Preferred Education:

    • No additional education

    Minimum Years of Work Experience:

    • 6

    Preferred Years of Work Experience:

    • No additional years of experience

    Minimum Leadership Experience:

    • None

    Preferred Leadership Experience:

    • None

    Certifications:

    • None

    Competencies:

    • A thorough working knowledge of the principles/disciplines of credit marketing, including Account Acquisition & Activation, Loyalty Marketing, Sales Promotion, etc.
    • A thorough understanding and knowledge of the principles/disciplines of the retail industry.
    • A strong grasp of Project Management skills and requirements. A proven record of developing new financial products and/or services. Able to manage/coordinate multiple, simultaneous projects. Understands Time Management skills and uses those skills to deal with unplanned projects and interruptions. Both demonstrates and teaches those skills to direct reports. Demonstrated strong results in managed projects
    • Ability to leverage data and analysis to craft a well-thought story utilizing Power Point.
    • Able to think strategically about business problems and opportunities and to focus efforts on projects that most closely support key company initiatives.
    • Very strong communication skills, both verbal and written. Demonstrated decisiveness and sound decision making skills.
    • BENEFITS

    Best-in-Class Pay

    Paid Time Off

    Paid Training

    Uniforms & PPE Provided

    401(k) Savings Plan with Company match

    Medical & Free Dental & Vision

    Career Growth Opportunities to Advance Into Leadership Roles

    • OVERVIEW

    • JOB DESCRIPTION

    • BENEFITS

    • OVERVIEW

    Team - Construction Resources

    Location - Atlanta, GA

    Job ID - Req189433

    Category - Finance/Accounting

    Company Overview

    Discover a career with Construction Resources and its family of brands - Bell Cabinets, UMI Stone/Opustone, Cancos Tile and Stone, The Jarrell Company, MVP Granite, and Ramos Marble and Granite, where craftsmanship and collaboration meet. For over 50 years, we've empowered designers, builders, and remodelers to turn visions into reality. Join a team that values problem-solving, people-first service, and excellence at every level.

    • JOB DESCRIPTION

    Position Purpose:

    Participate or lead in the defining and implementation of strategies to drive incremental credit and company sales and profits. Focus on executing strategies for new account generation, increasing sales from existing customers, improving operational efficiencies and/or the creation and implementation of new features/services that will enhance the customer experience. Secondarily, work with other areas within Home Depot (including Information Technology, Strategic Business Development, At Home Services, PRO, and others) to develop/implement credit programs that support strategic initiatives.

    Key Responsibilities:

    • Identify and evaluate new financial programs, promotions, products and services that support the needs of current or future customers, or that support new strategic initiatives or acquisitions. Manage or oversee their design, development and implementation based on projected profitability.
    • Oversee the development and execution of detailed project design/ implementation plans. Utilize project management and people management skills to ensure timely completion of projects at the highest quality levels.
    • Assess financial and operational/quality results of new programs against predetermined goals. Determine whether programs should be rolled out, make recommendations and, if applicable, develop implementation strategies and budgets.
    • Work with Finance to set departmental and program budgets. Manage expenditures within approved department and program budgets.

    Direct Manager/Direct Reports:

    • Typically reports to Senior Manager Credit Services
    • Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.

    Travel Requirements:

    • Typically requires overnight travel 5% to 20% of the time.

    Physical Requirements:

    • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

    Working Conditions:

    • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

    Minimum Qualifications:

    • Must be eighteen years of age or older.
    • Must be legally permitted to work in the United States.

    Preferred Qualifications:

    • Experience in product development and/or project management in credit or financial services preferred

    Minimum Education:

    • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

    Preferred Education:

    • No additional education

    Minimum Years of Work Experience:

    • 6

    Preferred Years of Work Experience:

    • No additional years of experience

    Minimum Leadership Experience:

    • None

    Preferred Leadership Experience:

    • None

    Certifications:

    • None

    Competencies:

    • A thorough working knowledge of the principles/disciplines of credit marketing, including Account Acquisition & Activation, Loyalty Marketing, Sales Promotion, etc.
    • A thorough understanding and knowledge of the principles/disciplines of the retail industry.
    • A strong grasp of Project Management skills and requirements. A proven record of developing new financial products and/or services. Able to manage/coordinate multiple, simultaneous projects. Understands Time Management skills and uses those skills to deal with unplanned projects and interruptions. Both demonstrates and teaches those skills to direct reports. Demonstrated strong results in managed projects
    • Ability to leverage data and analysis to craft a well-thought story utilizing Power Point.
    • Able to think strategically about business problems and opportunities and to focus efforts on projects that most closely support key company initiatives.
    • Very strong communication skills, both verbal and written. Demonstrated decisiveness and sound decision making skills.
    • BENEFITS

    Medical & Dental & Vision

    Flexible Spending Accounts (FSA)

    Short-Term and Long-Term Disability Benefits

    Life and AD&D Insurance

    Employee Stock Purchase Program

    401(k) Savings Plan with Company match

    Employee Assistance Program

    Numbers & Facts

    LocationAtlanta, GA
    IndustryConstruction - Residential & Commercial/Office
    Company Size10,000 employees or more
    Websitehttps://careers.homedepot.com/

    About Company

    As an essential retailer to the communities we serve, our stores are open and our warehouse distribution centers are running. We’re taking measures to keep our associates safe, including:

    • Providing face coverings and gloves to associates
    • Limiting the number of customers in stores at one time
    • Promoting social and physical distancing practices
    • Implementing additional cleaning measures to sanitize facilities

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