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Marketing Customer Programs Administrator

Integrated Resources, Inc

Jersey City, NJ

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JOB DETAILS
JOB TYPE
Contractor
SKILLS
Administrative Skills, Billing, Business Administration, Business-to-Business (B2B), Communication Skills, Credit and Collections, Cross-Functional, Customer Experience, Customer Relations, Customer Support/Service, Customer/Client Research, Data Quality, Detail Oriented, Event Management, Facilities Management, Facilities and Maintenance, Healthcare, Logistics, Mail Processing, Maintenance Services, Market Surveys, Marketing, Matrix Management, Microsoft Office, Multitasking, Operational Improvement, Operational Strategy, Organizational Skills, Outbound Marketing, Project/Program Coordination, Sales Administration, Salesforce.com
LOCATION
Jersey City, NJ
POSTED
1 day ago
Job Responsibilities In this role, the responsibilities range from: Coordinating and supporting internal meetings and customer-facing program logistics and communications Manage on-site operations, including supply ordering, shipping, mail distribution, and visitor access Oversee facility maintenance and service requests Support routine financial processes, including invoice collection, submission, tracking, and vendor payment follow-up Partner cross-functionally to assist customer programs and identify opportunities to improve operational efficiency Administer customer and sales surveys, and maintain accurate program data Additional duties as assigned Essential Requirements The essential requirements of the job include: Bachelors degree in marketing, Business Administration, Communications, or related field or 24 years of experience in administrative, marketing operations, or customer program coordination roles Strong organizational and multitasking skills with high attention to detail Experience coordinating logistics for events, meetings, or customer-facing activities Familiarity with Microsoft Office, Salesforce, and enterprise workflow tools Preferred Qualifications Experience supporting customer experience programs, reference sites, or marketing events Exposure to survey tools and customer feedback programs (e.g., NPS) Experience working in a cross-functional, matrixed organization Background in healthcare, diagnostics, or B2B environments

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Integrated Resources, Inc

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