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Marketing Customer Programs Administrator

Lancesoft

Jersey City, NJ

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JOB DETAILS
SALARY
$55
SKILLS
Administrative Skills, Billing, Business Administration, Business-to-Business (B2B), Credit and Collections, Cross-Functional, Customer Experience, Customer Relations, Customer Support/Service, Customer/Client Research, Data Quality, Detail Oriented, Event Management, Facilities Management, Facilities and Maintenance, Healthcare, Logistics, Mail Processing, Maintenance Services, Market Surveys, Marketing, Matrix Management, Microsoft Office, Multitasking, Operational Improvement, Operational Strategy, Organizational Skills, Outbound Marketing, Project/Program Coordination, Sales Administration, Salesforce.com
LOCATION
Jersey City, NJ
POSTED
2 days ago
Job Description: In this role, the responsibilities range from:
  • Coordinating and supporting internal meetings and customer-facing program logistics and communications
  • Manage on-site operations, including supply ordering, shipping, mail distribution, and visitor access
  • Oversee facility maintenance and service requests
  • Support routine financial processes, including invoice collection, submission, tracking, and vendor payment follow-up
  • Partner cross-functionally to assist customer programs and identify opportunities to improve operational efficiency
  • Administer customer and sales surveys, and maintain accurate program data

Additional duties as assigned
The essential requirements of the job include:
  • Bachelor s degree in marketing, Business Administration, Communications, or related field or 2 4 years of experience in administrative, marketing operations, or customer program coordination roles
  • Strong organizational and multitasking skills with high attention to detail
  • Experience coordinating logistics for events, meetings, or customer-facing activities
  • Familiarity with Microsoft Office, Salesforce, and enterprise workflow tools

Preferred:
  • Experience supporting customer experience programs, reference sites, or marketing events
  • Exposure to survey tools and customer feedback programs (e.G., NPS)
  • Experience working in a cross-functional, matrixed organization
  • Background in healthcare, diagnostics, or B2B environments

About the Company

L

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/

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