Excellent opportunity - No experience required. $20-$21
We are looking for an individual, whether entry-level or experienced. This office is willing to train a front desk receptionist to join the team and cross-train in the billing department. Must be able to demonstrate computer and typing skills.
Key skills required:
Typing 35-45 wpm- Must pass pre-screen testing.
Data Entry
Excellent with numbers
Excellent with computers and learning new programs
Attentions to detail
Above-average customer service skills
Spelling, grammar, and punctuation
Commute to both Clinics weekly; see schedule below.
Excellent customer service skills are essential; professional, friendly, and compassionate when working in the office and with patients. A go-getter attitude, eagerness to learn, genuine care for patients' well-being, and a smiling and welcoming personality are required. Top candidates will need to show dedication and longevity through their resumes. Looking for a quick learner who can work at a fast pace, handle multiple tasks with constant interruptions, check patients in/out, adjust quickly to new things, have strong computer and phone skills, be dedicated and detail-oriented, self-motivated, and make patient care a priority. Must have excellent computer skills and good typing skills.
Duties and responsibilities:
- Welcoming patients and visitors, answering the telephone, and answering any inquiries.
- Scheduling appointments and keeping those appointments on time.
- Assisting patients with completing necessary forms and documentation.
- Keeping a clean and calm reception area.
- Faxing, scanning, filing, and mailing documentation.
- Comforting distressed patients may range from simply fixing any appointment issues to being the voice of comfort during times of extreme stress and emergency.
- Maintaining information confidentiality at all times.
- Insurance Authorizations.
- Cross-training in billing.
- Claims: Submitting, tracking, and resubmitting insurance claims to primary, secondary, and tertiary payers.
- Data Entry: Translating healthcare services into standardized ICD-10, CPT, and HCPCS codes for billing.
- Payment Processing: Posting payments from insurance companies and patients accurately.
- Denials: Reviewing Explanation of Benefits (EOBs) and correcting rejected or denied claims.
- Communication: Interacting with insurance companies to resolve discrepancies and with patients regarding account balances.
Schedule for Medford and Grants Pass:
Monday - Grants Pass office; start between 7:00-10:30am and off work between 4:30-7 pm, depending on start time.
Tuesday - Medford office; start between 7:20-10:30am and off work between 4:30-7 pm, depending on start time.
Wednesday- Grants Pass office and start between 7:00-10:30 am and off work between 4:30-7 pm depending on start time.
Thursday- Potential half day in Grants Pass or Medford starting 1-2 pm, then off 5 pm-7 ish/ or full day off
Friday: Medford office starts between 7:10-10:30 am and runs until 5-7 pm.
VALID DRIVER'S LICENSE REQUIRED.
Must pass criminal background checks, drug screens, and current reference checks. You must be at least 18 to apply.
Work schedule
- Monday to Friday