Mid-level Help Desk Support TechnicianWashington, DCC-CDAS-24-001Duties and Responsibilities Perform technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages.Install and test personal computers, printers, and other peripherals, configure the operating system, and load shrink-wrap programs, and other application software programs.Troubleshoot computer problems, perform hardware and software diagnostics, coordinate needed repairs, resolve computer system problems, including coordination between users and components of a local area network, and participate in the evaluation of system configuration and software.Other duties as assigned.Minimum Qualifications Associate degree or bachelor's degree (preferred) from an accredited institution ORHigh school diploma or GED equivalent and an additional 5+ years of experience can be substituted for a degree.Mid-level with 3+ years of experience.IT Certifications: CompTIA Certification A+, Network+, or Security+.Secret clearance.Physical Demands While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions, including arms, wrists, hands, and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision.Work Environment The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment. During visits to areas of operations, may be exposed to extreme cold or hot weather conditions. Is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise.Equal Employment Opportunity Chenega Corporation is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on basis of disability. If you are having technical issues or need an accommodation, please e‑mail us atrecruiting@chenega.com. Every effort will be made to respond within 24 business hours.Affirmative Action plans are available for review by employees and job seekers by contacting our EEO/AA officer at (907) 277-5706.We participate in the E‑Verify Employment Verification Program.Drug‑free workplace.#J-18808-Ljbffr