Help Desk Technician Jobs in Washington, DC
Leidos
$80600 - $145700 undefined
Fort Belvoir, VA
The I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations. In this role, a successful candidate you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and cybersecurity defense of data and applications hosted in the DTRA Data Center on both the classified and unclassified systems.
Leidos
$101400 - $183300 undefined
Fort Belvoir, VA
The I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations. Candidate must be knowledgeable in the utilization of ITIL Process Framework principles and possess a technical background working classified environment that includes experience in troubleshooting connectivity issues, hardware and software support, hands-on and remote support.
Leidos
$46800 - $84600 undefined
Laurel, MD
Mission Focus: Collaborate closely with customers to troubleshoot, repair and test computer workstations, servers, printers, peripherals, network switches, routers, telecommunication and teleconferencing equipment. March 18, 2025For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Apex Systems
$28 - $32 HOUR
Washington, DC
In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. The selected candidate will focus on the tracking and control of service assets in the IT infrastructure and collaborates with configuration analysts to train Service Asset & Configuration Management (SACM) staff in SACM principles, processes, and procedures.
Leidos
$80600 - $145700 YEAR
Washington, DC
The Digital Modernization Sector is focused on delivering performance-based IT services and repeatable solutions to include applying cloud-factory and aaS (as a Service) capabilities and integrating commercial products to provide a comprehensive digital engineering approach to IT transformation. This challenging position requires an individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide data analysis to determine root causes of application issues.
Leidos
$80600 - $145700 YEAR
Washington, DC
The Digital Modernization Sector is focused on delivering performance-based IT services and repeatable solutions to include applying cloud-factory and aaS (as a Service) capabilities and integrating commercial products to provide a comprehensive digital engineering approach to IT transformation. This challenging position requires an individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide data analysis to determine root causes of application issues.
Leidos
$80600 - $145700 YEAR
Washington Navy Yard, DC
The Digital Modernization Sector is focused on delivering performance-based IT services and repeatable solutions to include applying cloud-factory and aaS (as a Service) capabilities and integrating commercial products to provide a comprehensive digital engineering approach to IT transformation. This challenging position requires an individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide data analysis to determine root causes of application issues.
Leidos
$80600 - $145700 YEAR
Mount Rainier, MD
The Digital Modernization Sector is focused on delivering performance-based IT services and repeatable solutions to include applying cloud-factory and aaS (as a Service) capabilities and integrating commercial products to provide a comprehensive digital engineering approach to IT transformation. This challenging position requires an individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide data analysis to determine root causes of application issues.
Leidos
$80600 - $145700 YEAR
Bladensburg, MD
The Digital Modernization Sector is focused on delivering performance-based IT services and repeatable solutions to include applying cloud-factory and aaS (as a Service) capabilities and integrating commercial products to provide a comprehensive digital engineering approach to IT transformation. This challenging position requires an individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide data analysis to determine root causes of application issues.
Leidos
$80600 - $145700 YEAR
Alexandria, VA
The Digital Modernization Sector is focused on delivering performance-based IT services and repeatable solutions to include applying cloud-factory and aaS (as a Service) capabilities and integrating commercial products to provide a comprehensive digital engineering approach to IT transformation. This challenging position requires an individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide data analysis to determine root causes of application issues.
Leidos
$80600 - $145700 YEAR
Oxon Hill, MD
The Digital Modernization Sector is focused on delivering performance-based IT services and repeatable solutions to include applying cloud-factory and aaS (as a Service) capabilities and integrating commercial products to provide a comprehensive digital engineering approach to IT transformation. This challenging position requires an individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide data analysis to determine root causes of application issues.
Leidos
$80600 - $145700 YEAR
Temple Hills, MD
The Digital Modernization Sector is focused on delivering performance-based IT services and repeatable solutions to include applying cloud-factory and aaS (as a Service) capabilities and integrating commercial products to provide a comprehensive digital engineering approach to IT transformation. This challenging position requires an individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide data analysis to determine root causes of application issues.
Leidos
$80600 - $145700 YEAR
Riverdale, MD
The Digital Modernization Sector is focused on delivering performance-based IT services and repeatable solutions to include applying cloud-factory and aaS (as a Service) capabilities and integrating commercial products to provide a comprehensive digital engineering approach to IT transformation. This challenging position requires an individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide data analysis to determine root causes of application issues.
Leidos
$80600 - $145700 YEAR
College Park, MD
The Digital Modernization Sector is focused on delivering performance-based IT services and repeatable solutions to include applying cloud-factory and aaS (as a Service) capabilities and integrating commercial products to provide a comprehensive digital engineering approach to IT transformation. This challenging position requires an individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide data analysis to determine root causes of application issues.
Leidos
$80600 - $145700 YEAR
Fort Washington, MD
The Digital Modernization Sector is focused on delivering performance-based IT services and repeatable solutions to include applying cloud-factory and aaS (as a Service) capabilities and integrating commercial products to provide a comprehensive digital engineering approach to IT transformation. This challenging position requires an individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide data analysis to determine root causes of application issues.
Leidos
$80600 - $145700 YEAR
Lanham, MD
The Digital Modernization Sector is focused on delivering performance-based IT services and repeatable solutions to include applying cloud-factory and aaS (as a Service) capabilities and integrating commercial products to provide a comprehensive digital engineering approach to IT transformation. This challenging position requires an individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide data analysis to determine root causes of application issues.
Leidos
$80600 - $145700 YEAR
Annandale, VA
The Digital Modernization Sector is focused on delivering performance-based IT services and repeatable solutions to include applying cloud-factory and aaS (as a Service) capabilities and integrating commercial products to provide a comprehensive digital engineering approach to IT transformation. This challenging position requires an individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide data analysis to determine root causes of application issues.
Leidos
$80600 - $145700 YEAR
Greenbelt, MD
The Digital Modernization Sector is focused on delivering performance-based IT services and repeatable solutions to include applying cloud-factory and aaS (as a Service) capabilities and integrating commercial products to provide a comprehensive digital engineering approach to IT transformation. This challenging position requires an individual with demonstrated experience in resolving technical client support in a service desk setting, ability to perform technical troubleshooting and provide data analysis to determine root causes of application issues.
Washington Help Desk Technician Jobs Overview
There's nothing worse than a computer issue that brings your work to a halt. And nothing better than knowing that when you dial your company's helpline, that voice on the other end can resolve the problem. Help desk technician jobs are essential to keeping businesses running. They may be employed by companies in-house to help their customers and employees with computer issues. Outside firms can be hired to provide help desk services as well.
The Bureau of Labor Statistics (BLS) estimates that help desk technician jobs, also called computer support specialist jobs, will see an 8% growth over the next 10 years. In particular, the healthcare industry is expected to need more help desk technicians as IT use increases and becomes more complex in healthcare settings.
In addition to assisting computer users, help desk technicians may also have maintenance responsibilities including file back-ups, and they may be involved in training programs for users. Being a help desk technician is ideal for someone with computer skills who likes working with people.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Washington, D.C.
Looking for the cosmopolitan city life? Washington, D.C., has it all—combining history, politics, and culture to generate a distinctively energized metro atmosphere. And there's much more to the nation's capital than governmental concerns. Locals will tell you how well-developed the city is, with high-caliber museums (and architectural feats within and bordering the National Mall), loads of restaurants to satisfy any true foodie, convenient public transportation, and opportunities for green-space adventures in national and state parks right outside the urban core.
Washington, D.C., jobs are also expected to grow by 33.7% in the next 10 years (a faster rate than the U.S. average of 33.5%), so now's a great time to make a career move. Cost of living is higher than the national average, but that isn't unusual, given the nature of the location (and you're likely to find a higher-paying job here as well). Additionally, employment and housing possibilities are plentiful in the greater D.C. area, with headquarters for various businesses, corporate sprawls, and government contractors. So you may want to explore nearby Alexandria in Virginia and Bowie, Rockville, and Annapolis in Maryland for further job openings too.
Update Your Washington Help Desk Technician Resume
Does your resume present you as the ideal person to hire for a help desk technician job? Monster has a sample help desk resume for you to look at, along with some general resume writing tips. Add a cover letter to your application package to let employers know that your skills are what they're looking for. We have sample cover letters and cover letter writing tips to help.
How Much Do Help Desk Technician Jobs Pay in Washington, D.C.?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in help desk technician jobs in Washington, D.C., as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median help desk technician pay in Washington is $55,487 per year, which is 22% higher than the national average.
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