Help Desk Specialist II NuAxis InnovationsHelp Desk Specialist IIWashington DC, DCThe program includes but is not limited to: replacing old computers with new computers provided by WMATA; migrating data and settings from old computers to new computers; scheduling appointments with respective customers; performing surveys for quality assurance purposes and other administrative duties as needed. The Tier II support is involved in resolving complex issues, however, under situations requiring increased workforce at Tier I, such as surges in high call volume, Tier II resources may be partially or fully diverted to Tier I support.
NewIT Manager Sparks GroupIT ManagerMcLean, VA$120,000–$150,000 / yearBroad, hands-on experience supporting a Microsoft-based internal IT environment of approximately 150–500 users; experience with Microsoft 365, Intune, Entra, and endpoint management is strongly preferred. Provide hands-on technical leadership across Microsoft 365, Intune, Entra, Autopilot, cloud applications, endpoints, networks, infrastructure, and complex Tier 2/Tier 3 issues.
Manager, Global Enterprise Batch Services VisaManager, Global Enterprise Batch ServicesAshburn, VA$121,100–$193,900 / yearThe Manager, Global Enterprise Batch Services, is responsible for leading a global operations team that supports enterprise batch processing, workload execution, incident response, alert triage, client delivery monitoring, and operational readiness across distributed, mainframe, and related batch platforms. Partner with Global Workload Orchestration, application owners, engineering, MIM, database, network, vendor, Client Services, Product, Technology, and regional operations teams to resolve issues and maintain follow-the-sun service coverage.
NewJBAB Operations Manager LeidosJBAB Operations ManagerWashington, DC$116,350–$210,325 / yearIn this mission we provide support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites. This includes all aspects of Field Services (job control, desktop support, help desk, voice support, routine requirements, technical refresh, personal wireless and overall customer service) as well as continuity of operations, office stand-ups, and VTC installations.
Sr Manager, Visa Consulting & Analytics (VCA) — North America (Nationals) VisaSr Manager, Visa Consulting & Analytics (VCA) — North America (Nationals)Ashburn, VA$138,300–$221,600 / yearThe North America Consulting Practice within VCA works closely with U.S. issuing banks to address enterprise‑level priorities—ranging from growth and profitability to customer engagement, digital payments, and portfolio strategy. Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
Systems Engineer/Administrator Kaiva CorpSystems Engineer/AdministratorArlington, VAFull timeManage and maintain Microsoft 365 services such as Microsoft Intune, Entra admin center with Entra Connect for cloud synchronization, Exchange admin center for mail and mailbox administration, Microsoft Defender, and Microsoft Purview. As a Systems Engineer/Administrator, you will be responsible for ensuring the secure and efficient operation of servers and systems in a variety of environments, including on-premises and cloud-based Microsoft products within our Federal Government Customer's environment.
Lead Licensed Veterinary Technician AtlasvetLead Licensed Veterinary TechnicianWashington DC, DC$35–$40 / hourClinic technician- assisting doctor with outpatient appointments, preparing, restocking, cleaning exam room, check patients in and out, take history and vitals, input data into patient medical record, ensure a smooth and timely flow of outpatient appointments from check-in to discharge. Major Duties: Our Veterinary Technicians are responsible for in-patient medical care- administer medications, assist or perform treatments, diagnostics & monitoring, place IV catheters, draw blood, run lab tests, administer IV fluids, cleaning, feeding, and walking patients as needed.
Technical Service Analyst Vaco LLCTechnical Service AnalystColumbia, MDDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This role serves as the primary point of contact for IT-related issues, delivering exceptional customer service while troubleshooting hardware, software, account access, and Microsoft technology challenges.
NewDefense Travel Specialist (DTS) INSCOM CredenceDefense Travel Specialist (DTS) INSCOMFort Belvoir, VA$90,000–$105,000 / yearReview Defense Travel System (DTS) transactions and provide desk-side, help desk, email, and phone customer support for DTS technical assistance and immediate travel-related support needs. Process newly assigned and departing personnel in the Government Travel Card (GTC) program, process GTC credit applications, and create or modify user profiles within CitiDirect.
Director, VCA Implementation Services VisaDirector, VCA Implementation ServicesAshburn, VA$160,500–$285,600 / yearVIS Services includes, but is not limited to, hands-on, client-facing support that helps clients plan, execute, and operationalize complex work—such as program-managing multi-workstream initiatives on behalf of the client, assessing and improving day-to-day card operations, supporting clients in running fraud operations, and helping clients launch new card products. The Director, VCA Implementation Services role is a senior leadership position responsible for building, leading, and scaling a high-performing team that solution-architects, sells, and delivers VIS offerings—driving measurable outcomes and long-term client value from early solution design through implementation delivery.
Associate Cybersecurity Analyst, Applied Cryptography - Local Candidates Only VisaAssociate Cybersecurity Analyst, Applied Cryptography - Local Candidates OnlyAshburn, VA$88,000–$136,900 / yearAs a member of the Applied Cryptography security team, an Associate Cyber Security Analyst will assist in planning, documenting, coordinating, and implementing recommended Data Protection, symmetric key management and Public Key Infrastructure (PKI) tasks. Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
Public Member Consultant ARCTICOM LLCPublic Member ConsultantWashington DC, DCOffering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau.
NewIT Site Lead LeidosIT Site LeadWashington, DC$116,350–$210,325 / yearThe selected candidate will play a critical role in leading IT operations, project execution, and technical service delivery within a dynamic, mission-critical environment supporting the Pentagon, Joint Base Andrews, Joint Base Anacostia-Bolling, and alternate locations throughout the National Capital Region (NCR). Oversee day-to-day operations and future planning activities, including Field Services, desktop support, help desk operations, voice services, routine requirements, technical refresh, mobile/personal wireless support, and customer service delivery.
Unclassified Help Desk Manager - Top Secret clearance General Dynamics CorpUnclassified Help Desk Manager - Top Secret clearanceWashington, DC$111,155–$150,385 / yearHow an Unclassified Help Desk Manager Will Make an Impact: Act as the senior manager for unclassified help desk operations, providing leadership and guidance to technicians and newly promoted team leads. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Help Desk Manager E LogicHelp Desk ManagerWashington, DCE-logic is seeking a Help Desk Manager to lead an onsite IT customer service team supporting over 4,000 users across the the Deputy Under Secretary of the Navy (Management) - Information Technology Division - DUSN (M) ITD. You will oversee daily operations, manage technical staff, ensure compliance with ITIL frameworks, and drive the team to meet strict government service level agreements.
NCIS Help Desk Manager | Active TS/SCI clearance General Dynamics CorpNCIS Help Desk Manager | Active TS/SCI clearanceQuantico, VA$111,155–$150,385 / yearFurther responsibilities include: assigning and overseeing the installation and maintenance of end-user devices, including desktops, laptops, printers, peripherals, and mobile devices, ensuring proper functionality and security; maintaining an up-to-date database of IT equipment; Oversee troubleshooting efforts conducted by the team, ensuring the effective consultation with users via phone, email, or self-service tickets. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.
Actionet, Inc. Careers - Help Desk Manager Level I ActioNet, Inc.Actionet, Inc. Careers - Help Desk Manager Level IRosslyn, VASalary up to $165,000, depending on qualifications, including relevant certifications, education, years of experience, and demonstrated experience supporting Federal Government programs within the field. The Level I manager works closely with IT leadership to implement help desk policies, train staff, and ensure adherence to service level agreements (SLAs).
IT Help Desk Manager IntelliDyne Jobs for VeteransIT Help Desk ManagerHerndon, VAIntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance. The IT Help Desk Manager is responsible for leading and supporting a team of 10–15 Tier 1 help desk agents in a fast-paced service delivery environment.
Help Desk Manager Level I ActioNet IncHelp Desk Manager Level IWashington, DCThis role focuses on ensuring timely and effective resolution of end-user technical issues, monitoring ticket workflows, and maintaining customer satisfaction. The Level I manager works closely with IT leadership to implement help desk policies, train staff, and ensure adherence to service level agreements (SLAs).
Help Desk Manager CSA Global LLCHelp Desk ManagerWashington, DCInterface directly with NMCI, Navy Enterprise Service Desk (NESD), DISA Joint Service Provider (JSP), and vendor support entities to escalate issues and resolve complex technical problems. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.