Office Assistant

This is a part-time position with flexible hours and work days.

Visual Communications / Office Assistant

POSITION DESCRIPTION

Under general direction, the Visual Communications Assistant assists the Center Manager/Franchise Partner in the administration of daily center operations.

RESPONSIBILITIES

• Answer the phone and direct callers to the appropriate individual.
• Copy and file documents, work orders, estimates, invoices, etc., as needed.
• Assist the sales team as needed (i.e.: by contacting customers when orders are ready for pickup, labeling and mailing marketing materials and follow-up letters when requested, etc.).
• Maintain store appearance, update in-store merchandising and keeping area neat.
• Order and manage office supplies; make sure departmental needs are met, copier and FAX machine have paper, etc.
• Assist Visual Communications Expert as needed (i.e.: contact vendors for pricing, shipping updates, minor project management, estimate follow-up, and customer services needs
• Input data, fax, mail, copy and file. Manage incoming emails and redirect to appropriate staff member.

Participate in and practice the FASTSIGNS sales mentality of "Everybody Sells". Constantly be looking for sales opportunities for the center. Serve as a backup for answering the phone if the franchise partner, manager and sales/service employees are busy assisting other customers. Assist at the front counter as needed. Understand the sales process enough to consult with customers to determine project needs and solutions.