Office Assistant - Recreation

Office Assistant - Recreation

Salary

$22.56 - $28.59 Hourly

Location

City of New Berlin Activity & Recreation Center, 15321 W National Ave, WI

Job Type

Full-time

Job Number

202600041

Department

Recreation

Division

RECREATION

Opening Date

10/13/2026

Closing Date

10/27/2026 4:30 PM Central

• Description
• Benefits

POSITION SUMMARY

POSITION SUMMARY

Provides professional, effective, and efficient administrative, reception, and clerical support for the Recreation Department. Provides administrative support for department operations, including facility rentals, special events, marketing and communications, and other department activities. Serves as a point of contact for the ARC reception area, providing scheduled front desk coverage and assisting the public with registrations, payments, facility information, and general inquiries.

This is an hourly position, not-to-exceed 40 hours per week. The regular work schedule for this position is Tuesday through Friday, 10:00 a.m. to 6:30 p.m. and Saturday, 8:00 a.m. to 4:00 p.m.

ESSENTIAL DUTIES

ESSENTIAL DUTIES

• Provides administrative and clerical support for Recreation Department staff, including data entry, class and program registrations, intake of payments, permits, memberships, recordkeeping, correspondence, scheduling, and other office functions.
• Performs cash-handling responsibilities, including receiving and processing payments, counting and balancing cash, maintaining cash banks, completing daily cash reconciliation, preparing cash drawers, and preparing deposits and related documentation in accordance with established City cash-handling procedures.
• Provides administrative support for facility rentals and events, including processing facility rental permits, confirming appropriate spaces, finalizing payments, ensuring required documentation is complete, following up on certificates of insurance and other required materials, and assisting with rental setup and take down, including arranging tables, chairs, and other equipment as needed.
• Assists with the planning and support of Recreation Department special events, including communicating with vendors, community groups, entertainment providers, and other event participants; preparing and maintaining required licenses and paperwork; and assisting with event preparation and day-of logistics.
• Assists with food and beverage operations, including maintaining inventory, monitoring supply levels, preparing or placing orders for food, beverages, and related supplies, and restocking supplies for department facilities and events.
• Assists with the Recreation Departments marketing and communications efforts, including maintaining webpage content, assisting with social media content and posting, preparing promotional materials and handouts, and capturing photos and other content from programs and events for use in department communications.
• Provides scheduled reception coverage at the ARC, serving as a point of contact for residents, program participants, visitors, and community members; answers and routes calls, checks voicemail, directs inquiries to appropriate staff, and provides information regarding department programs, services, and facilities.
• Researches and prepares reports, forms, lists, spreadsheets, manuals, correspondence, and other documents as required to satisfy department needs.
• Maintains and files department records and assists with scanning, organizing, and maintaining electronic and physical files.
• Receives, sorts, and distributes mail; prepares and distributes mailings; and assists with ordering and stocking general office supplies.
• Provides administrative support for monthly Recreation Commission and Fourth of July Commission meetings, including preparing agendas and meeting materials, preparing meeting minutes, and sending calendar invitations and meeting communications to commissioners.
• Performs other duties as assigned.

QUALIFICATIONS

KNOWLEDGE, SKILLS AND ABILITIES

• Proficient in the use of Microsoft Office products including Word, Excel, Publisher, and PowerPoint.
• Strong knowledge of computer programs and/or the ability to learn programs such as, but not limited to, Munis, ActiveNet, Wix, and Square.
• Ability to accurately perform a wide variety of office duties and meet deadlines.
• Ability to communicate effectively with the public and other City personnel both verbally and in writing in a pleasant and professional manner.
• Ability to serve as confidential administrative support to all Recreation staff.
• Excellent organizational, planning, and tracking skills.
• Ability to manage multiple projects, deadlines, and priorities.
• Ability to self-motivate and work independently.
• Understanding of modern office methods, procedures, and equipment.
• Ability to present a positive image of the department and the City.

MINIMUM QUALIFICATIONS

• High school diploma with specific vocational coursework in clerical and word processing.

PREFERRED QUALIFICATIONS

• An Associates Degree in Administrative Assistance/Secretarial Science, Business Administration, or a related field.
• A minimum of two (2) years experience in a recreation, administrative, customer service, or front office environment, preferably for a government agency.
• Experience with facility rentals and events.

PHYSICAL REQUIREMENTS

• Task involves active work. Exerting up to 50 pounds of force occasionally and/or 10 pounds of force frequently and/or a negligible amount of force frequently or constantly to climb, balance, stoop, kneel, crouch, reach, stand, walk, lift, carry, push, pull, finger, grasp or otherwise move objects, including the human body.

ENVIRONMENTAL REQUIREMENTS

• This position is regularly subject to both environmental conditions. Work activities occur inside and outside.

SENSORY REQUIREMENTS

• The task requires close visual acuity to perform various activities.
• The task requires oral communications ability.
• The task requires sound perception and discrimination.

FULL-TIME EMPLOYEE

BENEFITS 2026

Please note that these descriptions are general statements, and all benefits will be determined by the applicable plan documents in effect. Benefits are subject to change and may not be enrolled in without meeting qualifying event deadlines and necessary eligibility.

HEALTH INSURANCE

Employees have the option of enrolling in a High Deductible Health plan offered by the City with a $2,000 single deductible and a $4,000 family deductible. The effective date of coverage is the employees start date.

Employee Monthly CostSingle$141.08Family$366.78

HEALTH SAVINGS ACCOUNT

The citys health insurance is an HSA plan. The city contributes to the employees Health Savings Account with a total of $300/year for those on an individual plan and $600/year for those on a family plan.

HERO Program

The City offers a voluntary spousal health reimbursement program for employees who are currently enrolled in another group health plan.

DENTAL INSURANCE

Employees have the option of enrolling in Delta Dental with employee premiums paid entirely by the City. Employees can choose to purchase coverage for Spouse or Dependents at the listed rates. Dental coverage would be effective the 1st of the month following the date of hire.

Employee Monthly CostEmployee$0Employee + 1$37.84Family$100.32

VISION INSURANCE

Employees have the option of enrolling in Delta Vision/Eyemed Network with employee premiums paid entirely by the City. Employees can choose to purchase coverage for Spouse or Dependents at the listed rates. Vision coverage would be effective the 1st of the month following the date of hire.

Employee Monthly CostEmployee$0Employee + 1$4.80Family$10.54

LIMITED PURPOSE FLEXIBLE SPENDING ACCOUNTS

This plan allows you to make pre-tax payroll contributions to use for the reimbursement of qualified out-of-pocket dental and vision expenses. The 2026 contribution limit is $3,400. Coverage begins on the first of the month following the date of hire.

DEPENDENT CARE FLEXIBLE SPENDING ACCOUNTS

This plan allows you to make pre-taxed payroll contributions to use for reimbursement of your dependent care expenses. The IRS allows you to contribute up to $7,500 per year from your paycheck for child and/or elder care. Coverage begins on the first of the month following the date of hire.

LIFE INSURANCE

Life Insurance is provided to each City employee at no cost. Coverage is one times the annual salary rounded up to the next thousand with double indemnity for accidental death. Life insurance policies go into effect on the first of the month following the date of hire.

SUPPLEMENTAL LIFE INSURANCE

You may choose to elect dependent life insurance for your spouse and/or eligible dependents. Employees pay the full premium cost for dependent life insurance. Coverage will begin the first of the month following the date of hire.

VOLUNTARY WORKSITE BENEFITS

City of New Berlin offers supportive voluntary benefit options for Accident Insurance and Critical Illness Insurance. These benefits help pay for unexpected medical costs and other expenses. Each offering is ala carte so you can select the plan that is right for you and your family. Payroll deductions for the Voluntary Supportive benefits are only offered as after-tax deductions, so any benefits received under these plans are tax-free.

WISCONSIN RETIREMENT SYSTEM (WRS)

As a full-time employee, you will automatically be enrolled in the Wisconsin Retirement System. This pension is administered by the State of Wisconsin Department of Employee Trust Funds.

You will be required to pay the employee's share of contributions to the fund, while City of New Berlin contributes the employer's share. Employees are vested in their portion of contributions immediately and after five years of creditable service for the employer contribution.

DEFERRED COMPENSATION (Section 457 Plan)

The City of New Berlin offers access to a 457 Deferred Compensation program that allows you to save and invest for retirement through payroll deduction. This completely employee funded. Participation is voluntary and employees can enroll at any time. Employees may contribute on a pre-tax or Roth basis.

FREE RECPASS

City of New Berlin employees are able to receive a complimentary Gym and Track RecPASS! RecPASS is a membership that allows for unlimited visits to any drop-in programs at the New Berlin Activity and Recreation Center. Drop-in programs currently include the walking track, open gym, open pickleball, open volleyball and cardio & strength equipment.

ELECTRONIC DIRECT DEPOSIT

Employees will be required to have their paychecks electronically deposited into the financial institution and account of their choice. Participants will receive a statement of earnings each payday as opposed to a payroll check.

WORKERS COMPENSATION

As an employee of City of New Berlin, you are protected under the Worker's Compensation Act, which provides for hospital, medical, surgical care, and income loss payments for work-related injuries and illnesses.

JURY DUTY

In the event you are subpoenaed for jury duty you will be eligible for paid leave.

EMPLOYEE ASSISTANCE PROGRAM (EAP)

City of New Berlin offers access to a free confidential Employee Assistance Program for all employees and members of their household. The program provides a helping hand with such problems as stress, family & relationship concerns, alcohol or drug dependency, workplace conflicts, work life balance, depression and anxiety, parenting concerns, grief or loss, crisis situations, child or elder care resources, and convenience resources. Participants can receive up to six (6) visits in person or telephonically with an EAP Provider per clinical issue per 12 months at no cost.

HOLIDAYS

If a holiday falls on a Sunday, following Monday is observed as a day off. If a holiday falls on a Saturday, the preceding Friday is observed as a day off.

New Years DayThanksgiving DayGood FridayDay after ThanksgivingMemorial DayChristmas EveIndependence DayChristmas DayLabor DayNew Years Eve

VACATION

Regular Full-time eligible employees are allocated vacation "up-front" calculated on a fiscal year basis (January 1 - December 31). Employees will earn vacation on the first full month of employment and then on 1/1 of each year thereafter. Vacation will be prorated based on the first day of work for the first year. After one (1) year of employment12 daysAfter three (3) years of employment13 daysAfter five (5) years of employment15 daysAfter seven (7) years of employment17 daysAfter ten (10) years of employment20 daysAfter fourteen (14) years of employment23 daysAfter fifteen (15) years of employment24 daysAfter nineteen (19) years of employment27 daysAfter twenty (20) years of employment29 days

SICK TIME

An employee will earn 8 hours of sick time per month assuming they work the majority of the workdays in that month.

FLEX TIME

Individual departments may use a flex time work schedule subject to the conditions outlined in the FLSA policy.

COMP TIME

Comp time may be accrued per FLSA Policy.

BEREAVEMENT LEAVE

Employees may attend funerals with pay for the following:

Immediate family: Up to 5 days with pay (includes spouse, child, stepchild, parent, brother, sister, mother-in-law, father-in-law)

Close Family: Up to 3 days with pay (includes grandparent, grandchild, stepbrother/stepsister)

Relative: 1 day with pay (includes brother-in-law, sister-in-law, uncle/aunt)

Employer City of New Berlin

Address 3805 S. Casper Drive

New Berlin, Wisconsin, 53151

Phone 262-754-2454

262-754-1839

Website https://www.governmentjobs.com/careers/newberlinwi