The main goal of an office manager is to ensure that the office operates smoothly and efficiently. Office manager duties and responsibilities include processing and verification of timesheets, overseeing administrative staff/clerical side of the office, recruiting, hiring and terminating employees, receiving and directing visitors, and handling or delegating basic office tasks. The office manager must also understand Florida state laws of a medical office as well as principals and procedures of personnel recruitment, hiring and terminating of employees. Attend to visitors and deal with inquiries in person and on the phone. Supply information regarding the organization to the general public, clients and customers.
Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards
- Counseling any employees struggling in their roles
- Answering telephone calls and emails from customers and clients and directing them to relevant staff
- Monitoring office supplies and ordering/purchasing new supplies under the direction of the CEO as required
- Interviewing and training new office employees and organizing their employment paperwork
- Organizing maintenance companies to keep the office clean and safe and ensure its appliances are in good working order
- Reporting office progress to senior management and working with them to improve office operations and procedures
- Additional duties as may be assigned
Key Competencies:
- Strong written and verbal communication skills to produce reports, assign tasks, accept instructions and handle vendor contracts, active listener, among other tasks
- Organization and the ability to multitask to complete a wide variety of tasks
- Flexibility to adjust to new tasks should company or office needs change
- Strong interpersonal skills to interact positively with all employees
- Leadership ability to manage challenges and oversee employees
- Attention to detail to ensure tasks are completed thoroughly and correctly
- Excellent time management skills
- Previous experience working in an office environment in an office management position
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations, and negotiation and personnel information systems.
Requirements:
- High School Diploma or GED
- Bachelors or Associates Degree preferred, but not required.
- Confidentiality of Protected Health Information.
- Previous experience as an office manager.
- Data entry skills and knowledgeable in arithmetic and statistics.
- Proficiency in English and Spanish preferred.
- Customer service orientation and negotiation skills.
- High degree of accuracy and attention to detail
- Negative TB Test -(retest required annually)
- Adult/Child/Infant CPR AED Certification (renewed every two year
- First Aid Certification
- Valid Driver License with proof of insurance. (must maintain throughout employment).
- Must be able to pass a background check.