Blevins, Inc. is seeking a highly organized, adaptable, and customer-focused individual to fill an Office Support position at our Jacksonville, FL branch. This position plays a key role in supporting daily branch operations by providing administrative assistance and cross-functional coverage for the Office Coordinator, HVAC Coordinator, and Customer Service teams.
The ideal candidate will possess strong organizational, communication, and multitasking skills, with the ability to shift between responsibilities, support multiple departments, and ensure smooth branch operations during employee absences or periods of increased workload.
About Blevins, Inc.
Blevins, Inc. is a private and family-owned company. We are headquartered in Nashville, TN and currently operate 14 branches located nationwide. We have provided manufactured housing, storage, mobile office and related building industries with home essentials, construction products and coordinated installation services for over 50 years.
Blevins is more than a wholesale distributor; we are a family with employees whose years of service span over decades. We are proud of what we do each day and enjoy doing it together. We are an organization that puts the well-being and growth of our employees at the top of our priority list. We support continuous improvement and diversity in both our people and their ideas. Teamwork is the core of each employee''s success, and every single person fills a key role.
Cross-Functional Office Support
- Provide flexible administrative and operational support across the Office Coordinator, HVAC Coordinator, and Customer Service functions.
- Serve as a relief team member, ensuring seamless coverage and continuity of daily operations during employee absences or increased workloads.
- Act as a point of contact for Territory Managers, assisting with inquiries, requests, and coordination of branch-related activities.
- Collaborate with branch personnel to improve communication, workflow, and overall operational efficiency.
- Identify opportunities for process improvements and actively contribute to initiatives that enhance branch performance.
Office Coordination & Administrative Support
- Assist with invoicing, filing, data entry, and timely processing of branch paperwork.
- Support administrative projects and branch operational initiatives.
- Prepare and maintain correspondence, reports, records, and other office documentation.
- Order, receive, and maintain office supplies as needed.
- Receive, sort, and distribute incoming mail and prepare outgoing correspondence.
- Maintain organized and accurate records to support daily business operations.
HVAC Coordination & Project Support
- Provide backup support for the HVAC Coordinator, including invoicing for skirting, steps, and air conditioning installations.
- Assist with tracking timelines, scheduling updates, and progress of special projects and installations.
- Coordinate with internal teams and Territory Managers to ensure timely communication and follow-up on installation-related activities.
- Maintain accurate documentation and assist in monitoring outstanding tasks to support the timely completion of projects.
Customer Service & Communication
- Answer incoming phone calls, direct inquiries to appropriate personnel, and provide professional customer assistance.
- Assist with customer order entry, order-related questions, and follow-up communications.
- Support customer service operations to ensure timely and accurate responses to customer needs.
- Welcome visitors, determine the purpose of their visit, and direct them to appropriate personnel.
- Assist Territory Managers and other branch personnel with customer-related requests.
- Help maintain positive customer relationships through effective communication and problem resolution.
What Success Looks Like
- Provides seamless coverage and operational continuity during employee absences.
- Ensures accurate and timely completion of branch paperwork and administrative tasks.
- Effectively balances responsibilities while supporting multiple departments.
- Identifies, contributes to, and helps implement process improvements.
- Positively impacts branch efficiency, communication, and overall performance.
- Enhances the customer experience through reliable and responsive service.
Requirements
- Previous experience in office administration, customer service, office coordination, or a related support role preferred.
- Associate''s or Bachelor''s degree in Business Administration, Office Management, or a related field preferred.
- Strong organizational and multitasking skills, with the ability to manage competing priorities.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general office software.
- Strong data entry skills with attention to accuracy and detail.
- Experience handling customer inquiries, order entry, invoicing, and administrative documentation preferred.
- Ability to work independently while collaborating effectively across multiple departments.
- Strong problem-solving skills, adaptability, and willingness to learn different operational functions.
- Ability to maintain accurate records and organized paperwork.
- Customer-focused mindset with a professional and positive attitude.
- Experience with Prophet 21 is a plus.
- Experience in distribution, HVAC coordination, building materials, or related industries is a plus.
Our Employees Enjoy
- Competitive Hourly Rate
- Benefits Package: Medical/Dental/Vision, 401(k) Plan
- Paid Holidays, Vacation, and Paid Sick Days
- Opportunities for Training
- Annual Bonus Potential after one year of employment
- Annual Potential 401(k) Profit Sharing Benefits after one year of employment
- Pleasant working conditions and a collaborative team environment
EOE M/F/V/D