Onsite Collections Specialist Empathetic Negotiator

Concord Servicing

Scottsdale, AZ

JOB DETAILS
SKILLS
Call Centers, Credit and Collections, Fair Credit Reporting Act (FCRA), Fair Debt Collection Practices Act (FDCPA), Loan Servicing, Negotiation Skills, Past Due Accounts, Regulations
LOCATION
Scottsdale, AZ
POSTED
Today

Concord Servicing seeks a Collections Representative for our Scottsdale/Chandler, AZ contact center. You will contact borrowers about past-due loans, negotiate payment arrangements, and resolve delinquencies in a compliant, borrower‑friendly manner.The ideal candidate has 2–3 years in collections or contact centers, strong negotiation and regulatory knowledge (FDCPA/FCRA), and proficiency with loan servicing platforms. This onsite role emphasizes accuracy, empathy, and high-volume performance.#J-18808-Ljbffr

About the Company

C

Concord Servicing