JOB TITLE: Operations Coordinator, Chicago Campus DEPARTMENT: Chicago Campus REPORTS TO: CEO, Chicago Campus PRIMARY PURPOSE/ POSITION SUMMARY: The Operations Coordinator, Chicago Campus, plays a central role in ensuring the effective day-to-day operations of the campus. This hands-on position coordinates campus logistics, facilities and space needs, student meals, events, student operations workers, and operational communications. The position also provides essential logistical support for the City as Campus experiential learning program, coordinating transportation, scheduling, materials, and communications to ensure students and faculty can successfully participate in learning experiences throughout Chicago. Working closely with campus leadership, university departments, and community partners, the Operations Coordinator helps create an organized, responsive, and welcoming campus environment that supports student success and the university’s place-based educational model. EXPECTATIONS FOR ALL DOMINICAN EMPLOYEES: To support the University’s mission of preparing students to pursue truth, to give compassionate service, and to participate in the creation of a more just and humane world. JOB COMPONENTS/PRINCIPAL DUTIES AND RESPONSIBILITIES: Campus Operations and Logistics - Coordinate daily operational logistics, ensuring classrooms, meeting spaces, common areas, and campus resources are prepared to support academic and student activities.
- Serve as a point of coordination with Facilities, Information Technology, and other university departments for maintenance requests, technology issues, equipment needs, and space readiness.
- Coordinate campus space utilization, room reservations, furniture arrangements, equipment requests, and logistical preparations for classes, meetings, and campus activities. Work with DU Chicago Academics and the Registrar to assign classrooms in MyDU and manage instructional space.
- Manage ordering and delivery of student meals, including vendor communication, meal schedules, counts, and resolution of service issues.
- Coordinate departmental purchasing, payment processing, travel requests, supply inventory, equipment tracking, and budget documentation in accordance with university policies.
- Maintain operational calendars, records, inventory of campus equipment and event materials, and routine data tracking and reporting; recommend process improvements.
- Supervise Chicago Campus student operations workers, including scheduling, orientation, training, task assignments, and monitoring completion of responsibilities.
- Coordinate logistical arrangements for campus visitors and external partner meetings, including guest arrival, meeting spaces, technology, and refreshments.
- Identify and respond to day-to-day logistical challenges, escalating issues and coordinating solutions with appropriate campus personnel.
City as Campus Program Logistics - Coordinate the day-to-day logistics of the City as Campus program in collaboration with the City as Campus Faculty Lead, campus personnel, and community partners.
- Manage transportation arrangements for off-campus experiences, including scheduling, transportation requests, departure and return times, and communication of arrangements.
- Communicate meeting locations, schedules, transportation details, attendance expectations, and changes to students, faculty, staff, and participating partners.
- Coordinate materials, supplies, meals, and other resources needed for experiential learning activities.
- Maintain operational records, including transportation schedules, participation rosters, partner locations, and related documentation.
- Troubleshoot logistical challenges before and during activities and coordinate timely resolution with appropriate personnel.
Events and Campus Activities - Coordinate with campus event leads and the university events team to execute student, academic, community, and special events.
- Lead logistical planning for event spaces, scheduling, caterers, speakers, photographers, audiovisual and technical requirements, furniture, and supplies.
- Manage event inquiries and space reservations through the ASTRA system and maintain project plans and timelines for major events.
- Attend designated campus events to support on-site execution, resolve logistical issues, and represent campus operations.
- Coordinate event-related promotional materials, invitations, and programs with relevant campus partners and in alignment with university brand standards.
Operational Communications and Administrative Support - Serve as the primary point of contact for student operational communications, coordinating with River Forest and DU Chicago campus partners to ensure accurate, timely, and consistent messages regarding schedules, transportation, meals, events, and campus logistical changes.
- Streamline student communication processes and maintain a coordinated communications flow and distribution calendar, managing drafts, reviews, revisions, and distribution in partnership with River Forest, campus stakeholders, and designated approvers.
- Prepare meeting agendas, notifications, correspondence, and administrative documentation in support of campus operations and the CEO.
- Support special projects, operational planning, and other duties as assigned.
QUALIFICATIONS: All qualifications are required unless otherwise indicated. Knowledge, Skills and Abilities: - Strong organizational, logistical planning, project coordination, and communication skills.
- Ability to manage competing priorities and respond effectively to changing schedules and operational needs.
- Experience coordinating vendors, transportation, facilities requests, events, and multiple stakeholders.
- Attention to detail in purchasing, budget tracking, records management, and student-facing communications.
- Strong problem-solving skills and proficiency with standard office, scheduling, and project management tools.
Education and Experience: - Bachelor’s degree in Business Administration, Management, or a related field preferred.
- Experience in operations coordination, campus operations, event logistics, or a similar role.
- Experience in a higher education, community-based, or student-facing environment preferred.
- Experience supporting senior leadership preferred.
PHYSICAL DEMANDS - Ability to spend long durations of the workday sitting at a desk and working on a computer
- Must be able to lift up to 15 pounds at times
SALARY AND FLSA STATUS: - Salary: $55,000 – 56,000
- FLSA Status: Exempt – Full-time, 37.5 hours
Employment at Dominican University is contingent upon the successful completion of a background investigation. BENEFITS: - Comprehensive health, dental, and vision insurance
- Retirement plan with employer matching
- Professional development opportunities.
- Tuition remission for employees and their dependents
About Dominican University Dominican University is a Catholic, comprehensive teaching university located in River Forest, a suburb of Chicago, with an additional campus in the Pilsen neighborhood of Chicago. Accredited by the Higher Learning Commission, Dominican University offers associate, baccalaureate, master’s, and doctoral degrees. It is highly regarded for its academic rigor, thoughtful accompaniment of students, intentional affordability, and values-based, relationship-centered learning environment. Dominican currently enrolls over 3,800 students, including 2,690 undergraduates and 1,114 graduate students. Sixty-eight percent (68%) of undergraduate students identify as Latinx, 5% as Black or African American, and 3% as Asian. Under-represented minority students comprise 77% of the undergraduate enrollment and 38% of the graduate enrollment. Over 90 percent of undergraduates receive some form of financial aid. Nearly half of all undergraduates are first-generation college students; over half are federal Pell Grant recipients, illustrating their families’ level of income; and 58% are eligible for low-income MAP grants from the State of Illinois. Recognized since 2011 as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education, Dominican is committed to expanding and enhancing educational opportunities for Latinx students and all students from historically underrepresented groups. For more information, visit www.dom.edu. Expectations for all Dominican Employees: To support the University's mission of preparing students to pursue truth, give compassionate service, and participate in the creation of a more just and humane world, engage in university service work that promotes collaboration and community building. This includes participating in organizational initiatives, supporting campus events, contributing to community outreach, and fostering a diverse and inclusive environment through involvement in various staff-driven activities and groups. Institutional Statement Dominican University is committed to fostering a diverse and inclusive academic community. We encourage applications from individuals of all backgrounds. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. Equal Employment Opportunity Statement Dominican University is an equal opportunity employer and encourages applications from women, minorities, individuals with disabilities, and protected veterans.
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