Operations Specialist

Job Title: Operations Specialist

Location: Boston MA

Duration: Contract - 6 months, possibility of extension

Pay Range: $22 to $24/hr (W2)

Job ID: 411067

Work Arrangement: Hybrid in office

Schedule: 40 hours per week, 9:00 a.m. to 5:00 p.m.

About BCforward

BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

Job Description

We are seeking an Operations Specialist to join our team. The role performs specialized operational securities processing activities in support of business lines, including announcement scrubbing, instruction processing, recording, reporting, reconciliations, and client communications. The position focuses on daily deliverables, execution of defined procedures, and analysis while building an understanding of how the work impacts the firm. Work will be reviewed and validated by senior personnel.

Responsibilities:

• Scrub corporate action announcements from market data vendors, company sources, depositories, and agents.
• Input data into the Corporate Actions platform for income and mandatory events.
• Identify complex events and communicate details to team members.
• Process class action suits and related documentation.
• Enter client instructions manually into the Corporate Actions platform.
• Process agent confirmations for client communication via the platform.
• Communicate uninstructed positions to clients daily in writing and by phone.
• Process client account profile requests for Corporate Actions.
• Manually enter payments into the Corporate Actions platform.
• Balance and reconcile positions related to corporate action activity.
• Reconcile receivables and payables to ensure accurate client cash projections.
• Collaborate as part of a team to ensure client service standards.
• Participate in client presentations or calls.
• Identify problem items and escalate as appropriate.
• Communicate professionally and constructively to resolve issues in a timely and efficient manner.

Required Skills & Qualifications:

• BA/BS degree or equivalent work experience.
• Demonstrated PC skills and proficiency with operational systems.
• Ability to identify, escalate, and resolve issues.
• Effective verbal and written communication skills with clients and internal teams.
• Time management, organization, and attention to detail with the ability to multi-task.
• Team-oriented with the ability to process transactions accurately and timely under deadlines.

Preferred Skills:

• Experience with corporate actions operations and reconciliations.
• Familiarity with class action processing and client notification workflows.

Why BCforward?

At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:

• Competitive compensation and benefits.
• Opportunities for growth with global clients.
• A supportive, inclusive culture that values innovation and people.
• Exposure to cutting-edge technologies and projects.

About Our Commitment

BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Interested? Apply Now!

If this sounds like the right opportunity for you, please apply with your most recent resume.