At Big Geyser Inc., we are New York's largest non-alcoholic family-owned beverage distributor. As New York's exclusive distributor for top selling brands such as Bloom, C4, Celsius, Essentia, Hal's New York, Liquid Death, Poppi and many more. Big Geyser is a leading force in the beverage and snack business. If you are looking to join a collaborative team that is rapidly expanding and promotes career development, Big Geyser is where you belong!
We offer competitive compensation and a comprehensive benefits package which includes Medical, Dental, Vision, FSA, 401(k) + Generous Match, Retirement Savings, Paid Vacation, Paid Sick Time, Paid Family Leave and much more.
About the Position
The Operations Specialist, Fleet Administration provides day-to-day administrative support for the company's truck fleet operations. This position maintains accurate fleet records, follows up on driver safety and compliance matters, research and processes vehicle-related violations, and ensures required documentation is completed and properly maintained. Reporting to the Director of Safety and based in the Brewster office, the role works closely with Operations, Fleet and Safety, Human Resources, drivers, and third-party vendors to keep fleet administrative activities organized, timely, and accurately documented. This role will be located in Big Geyser's Brewster, NY Office.
Key Responsibilities:
Fleet Administration and Recordkeeping
- Provide administrative support for day-to-day truck fleet operations.
- Maintain organized and accurate electronic and physical fleet records.
- Assist with vehicle registrations, inspections, permits, insurance records, and other required fleet documentation.
- Track outstanding administrative items and follow up with the appropriate departments, drivers, or vendors.
- Maintain fleet and driver compliance trackers and support documentation.
- Maintain records in Fleet worthy and other company-designated fleet management systems.
Driver Safety and Compliance Administration
- Monitor Samsara notifications and assist with required administrative follow-up.
- Coordinate and document driver coaching activities resulting from Samsara safety events or identified concerns.
- Maintain driver coaching records, acknowledgments, corrective-action documentation, and related supporting records.
- Follow up with drivers and managers to ensure required documentation is completed and returned.
- Assist with maintaining driver compliance records and tracking outstanding items.
Parking Tickets, Tolls, and Traffic Violations
- Research parking tickets, traffic violations, toll violations, and other vehicle-related citations.
- Identify the applicable vehicle and driver using available company records.
- Prepare and process affidavits and other supporting documentation when required.
- Manage administrative follow-up related to E-ZPass, tolls, parking tickets, and traffic violations.
- Maintain records of violations, supporting documentation, responses, and resolutions.
- Coordinate with appropriate vendors and internal departments to ensure violations are addressed promptly.
- Escalate unresolved items to the appropriate manager.
Reporting and Administrative Support
- Prepare routine fleet reports, spreadsheets, trackers, and supporting documentation.
- Review fleet records for missing, incomplete, or outdated information and follow up as necessary.
- Assist with audit preparation by organizing requested fleet and compliance records.
- Monitor upcoming expiration dates, renewals, registrations, inspections, and other administrative deadlines.
- Communicate outstanding items and exceptions to Operations and Fleet management.
- Assist with special projects and other operational administrative responsibilities as assigned.
We we are looking for in the ideal candidate
- High school diploma or equivalent required; associate degree or additional education in business, transportation, or a related field preferred.
- Previous administrative experience in transportation, trucking, fleet management, logistics, operations, or a related environment preferred.
- Strong organizational skills and attention to detail.
- Ability to manage multiple assignments, deadlines, and follow-up items simultaneously.
- Strong written and verbal communication skills.
- Proficiency with Microsoft Outlook, Excel, and other business systems.
- Ability to research discrepancies and maintain accurate records.
- Experience with fleet management, telematics, toll, or compliance systems such as Samsara, Fleet worthy, or E-ZPass preferred.
- Ability to handle confidential and sensitive business information appropriately.
- Familiarity with AI tools such as Claude, ChatGPT, or similar platforms preferred; full proficiency not required.
- Willingness to learn and use AI tools to support daily tasks such as drafting communications, summarizing information, and organizing data.
- Ability to handle confidential and sensitive business information appropriately.
Skills and Competencies
- Strong communication and interpersonal skills, with the ability to work professionally and effectively with drivers, helpers, managers, Sales, Customer Service, Safety, Garage, Warehouse, vendors, and other departments.
- Strong organizational skills, follow-through, sense of urgency, and attention to detail, with the ability to manage multiple priorities and deadlines in a fast-paced delivery environment.
- Comfortably using fleet management systems, reports, spreadsheets, email, dashboards, and other operational platforms, including Samsara and Fleetworthy.
- Ability to research issues, maintain accurate documentation, and follow matters through to resolution.
- Ability to follow company policies, safety requirements, applicable union contract guidelines, established procedures, and management direction.
- Strong problem-solving skills with the ability to identify discrepancies, gather supporting information, and escalate issues when appropriate.
- Ability to maintain professionalism and confidentiality when handling driver, vehicle, compliance, and operational records.
- Dependable and team-oriented, with a willingness to provide administrative support across Fleet and Operations as business needs arise.