Operations Specialist – Gwinner, ND
Pay Rate: $20.00/hr
Shift: 1st Shift | 8:00 AM – 5:00 PM
Job Summary
The Operations Specialist provides essential clerical and administrative support to departmental management, ensuring the smooth coordination of daily operations. This temporary role offers coverage for approximately six weeks and requires strong communication and organizational skills to assist with reporting, scheduling, and project coordination. The ideal candidate will be detail-oriented, proactive, and proficient in Microsoft Office and Microsoft Teams.
Key Responsibilities
- Support the department manager with daily operational and administrative tasks.
- Create, distribute, and close out customer service tickets on a daily basis.
- Maintain and organize departmental records, reports, and documentation.
- Communicate effectively with supervisors, managers, and employees regarding scheduling, dispatch issues, and workflow updates.
- Assist in troubleshooting and resolving basic safety, service, or operational concerns.
- Compile and submit various reports and data for management review.
- Use software tools to assist with tasks such as procurement, timekeeping, and safety tracking.
- Support project implementation and assist with process improvement initiatives.
- Provide customer support as needed to address service inquiries or concerns.
- Perform additional administrative duties as assigned to ensure operational efficiency.
Qualifications
- Education: High school diploma or GED required; additional administrative or operations-related training preferred.
- Experience: 0–3 years of administrative, clerical, or operational support experience (preferred experience in logistics, operations, or service-based environments).
- Skills:
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Microsoft Teams.
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Ability to work independently and collaboratively in a fast-paced setting.
Work Environment
- Office-based position with standard weekday hours.
- May occasionally require handling light objects under 30 lbs.
- Minimal exposure to environmental hazards; typical professional office conditions.
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