Overview

We are seeking an Operations Specialist Corporate Actions (CA Reorg) to support specialized securities processing activities within a financial services environment. This role is responsible for processing and maintaining corporate action events, reconciling positions and cash activity, communicating with clients, and ensuring accurate and timely operational execution.

The ideal candidate is detail-oriented, analytical, and thrives in a deadline-driven environment while delivering exceptional client service and operational support.

Responsibilities

Corporate Actions Processing

• Review and validate corporate action announcements from market data vendors, depositories, agents, and company information sources.
• Input corporate action event details into the Corporate Actions platform for income and mandatory events.
• Identify and escalate complex corporate action events to appropriate team members.
• Process class action claims and related activities.
• Process client instructions through manual entry into corporate action systems.
• Process agent confirmations and communicate updates to clients.
• Maintain and update client account profiles related to corporate action activity.
• Manually enter payments related to corporate actions into processing systems.

Reconciliation & Operational Support

• Balance and reconcile positions impacted by corporate action events.
• Reconcile receivables and payables to ensure accurate client cash projections.
• Monitor and resolve breaks, discrepancies, and exceptions.
• Ensure transactions are processed accurately and within established deadlines.
• Support daily operational reporting and workflow requirements.

Client Service & Communication

• Communicate uninstructed positions to clients through written and verbal channels.
• Contact clients regarding outstanding instructions and corporate action elections.
• Participate in client calls, presentations, and service discussions as needed.
• Partner with internal departments to resolve operational issues and improve client outcomes.
• Deliver superior client service through professional and timely communication.

Risk Management & Process Improvement

• Identify, investigate, and escalate operational issues.
• Ensure adherence to established procedures and controls.
• Contribute to process improvement initiatives that enhance efficiency and reduce operational risk.
• Develop an understanding of how corporate action activities impact broader business operations.

Required Qualifications

• Bachelor's degree or equivalent work experience.
• Demonstrated PC and Microsoft Office skills.
• Strong analytical and problem-solving abilities.
• Ability to identify, escalate, and resolve issues effectively.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and deadlines simultaneously.
• Ability to work effectively within a team environment.
• Ability to accurately process high volumes of transactions.
• Ability to work under pressure in a deadline-driven environment.
• Strong time-management and prioritization skills.

Preferred Qualifications

• Experience in:
  • Corporate Actions
  • Securities Operations
  • Investment Operations
  • Custody Operations
  • Asset Servicing
  • Financial Services Operations
• Experience with reconciliations and cash balancing activities.
• Knowledge of corporate action event processing and reorganization activities.
• Experience supporting institutional or custody clients.
• Familiarity with securities processing, settlements, or investment accounting operations.

Key Skills

• Corporate Actions Processing
• Securities Operations
• Reconciliations
• Cash Management
• Client Service
• Financial Operations
• Transaction Processing
• Problem Resolution
• Risk Management
• Attention to Detail
• Time Management
• Microsoft Office
• Written & Verbal Communication