PARKS, HERITAGE, & TOURISM PROGRAM COORD

This position leads the development, implementation, and evaluation of educational programs, tours, outreach, and special events for students, educators, families, and adult audiences.

Responsibilities include researching and developing historically accurate content; creating K-12 programs and educational materials; providing professional development for teachers; and cultivating school and community partnerships. The Education Director supervises education staff-training, assigning work, and evaluating performance-and recruits, trains, and coordinates volunteers and contracted presenters.

It also oversees the children's exhibit and museum classroom; leads the educational components of Juneteenth in Da Rock; monitors program budgets; evaluates program effectiveness through visitor and educator feedback; and supports grant writing, program promotion, and community engagement.

Position Information

Job Series: Parks - Career Path

Classification: Parks, Heritage, and Tourism Program Coordinator

Class Code: RPA24P

Pay Grade: SGS06

Salary Range: $52,137- $77,163

Job Summary

The Parks, Heritage, and Tourism Program Coordinator is responsible for developing, implementing, and managing programs that support state parks, cultural heritage, and tourism initiatives across Arkansas. This position ensures program success through effective coordination, stakeholder engagement, and compliance with state policies.

Primary Responsibilities

Plan and execute statewide programs related to parks, historic preservation, and tourism development. Monitor and assess program effectiveness, recommending improvements to enhance visitor experiences and community engagement. Organize and facilitate public events, workshops, and outreach programs to educate and engage residents and visitors. Track and report on project progress, expenditures, and outcomes to ensure fiscal responsibility. Ensure compliance with state and federal regulations governing historic preservation, environmental conservation, and tourism development. Collect and analyze data related to visitor trends, economic impact, and program performance. Prepare detailed reports, presentations, and policy recommendations for department leadership. Maintain accurate records of program activities, budgets, and community partnerships. Develop educational materials and interpretive content to enhance public awareness and appreciation of Arkansas's natural and cultural heritage.

Knowledge and Skills

Ability to plan, implement, and evaluate programs effectively. Strong time management and multitasking skills to handle multiple projects at once. Experience with budgeting, financial tracking, and grant writing. Excellent written and verbal communication skills for public engagement and stakeholder coordination. Strong public speaking and presentation abilities to represent the department at events. Ability to work collaboratively with diverse groups, including government agencies, businesses, and community members. Ability to analyze data, assess program effectiveness, and implement improvements. Knowledge of state and federal policies related to parks, heritage, and tourism. Understanding of historic preservation, natural resource management, and tourism development. Familiarity with Arkansas heritage sites, state parks, and cultural tourism trends. Knowledge of best practices in park operations, event planning, and visitor services.

Minimum Qualifications

At least two years of experience in program coordination, tourism development, historic preservation, park management, or a related field.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee's demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.