Patient Service Representative

College of Optometry

• Greet and assist all patients initially as they enter the clinic
• Check in patients, copy IDs and insurance cards, provide patient lists for the doctors and assign students
• Direct patient flow through the rest of the clinic
• Checkout all clinic patients out and close out the exam procedures
• Ensure all information is accurate for posting (Ex. Check that the chart is completely filled in)
• Post super bills for all patients handled
• Reconcile all monies with the super bills
• Review super bills for accuracy
• Help guide students and patients to dispensary and prepare them to be seen

Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

40 hours/week, Monday thru Friday

High school diploma or equivalent and at least 1 year of experience from which comparable knowledge, skills and abilities can be acquired is necessary. Certifications as required by regulatory agencies is necessary

3-5 years patient/customer service experience, college education is preferred

Knowledge of Microsoft Office, especially Microsoft Word, Outlook, and Excel

Experience in a health/patient care environment

Experience working with insurances and insurance companies

Familiarity with medical terminology, particularly Optometry and Ophthalmology

Salary Range: $17 - $19 per hour
Grade: GGS-006
University Title: Clinical Technician II
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

• Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date.
• Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers:
• Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email employment@umsl.edu. If you are experiencing technical problems, please email umpshrsupport@umsystem.edu.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please email the Office of Human Resources at umslhr@umsl.edu.