Principal Physical Security Systems Operations Specialist

Build our future together:

This role supports the operational reliability, maintenance, and lifecycle management of enterprise physical security systems. The successful candidate will combine strong physical security systems knowledge with operations leadership, maintenance governance, vendor management, process development, and cross-functional coordination to develop a reliable and scalable support model.

This is not primarily a hands-on technician position. The role will coordinate and oversee employees, contractors, vendors, and service providers responsible for maintaining critical physical security infrastructure, while establishing consistent operating practices and ensuring work is effectively planned, documented, measured, and completed.

When & where:

• Location: Rensselaer, New York, United States
• Work model: Onsite Monday-Friday 8:00am-4:30pm

Discover your role:

• Systems operations and reliability: Lead and coordinate preventive and corrective maintenance activities for enterprise physical security systems. Monitor system health, recurring failures, maintenance backlog, and service performance to improve reliability and operational readiness.
• Standard work and governance: Develop and maintain standard work, procedures, maintenance strategies, escalation processes, and performance measures that establish consistent and sustainable operating practices across the enterprise.
• Leadership and resource coordination: Lead and influence internal staff, contractors, vendors, consultants, and service providers responsible for physical security systems support. Coordinate priorities, resources, schedules, and expectations across direct and indirect teams.
• Vendor management: Oversee third-party service providers through scope development, scheduling, execution, documentation, and performance management. Establish clear service expectations and ensure maintenance activities meet operational and documentation requirements.
• Maintenance and asset management: Establish governance for enterprise systems of record used to plan, schedule, track, and document preventive and corrective maintenance. Ensure asset history, completed work, identified deficiencies, corrective actions, and outstanding maintenance requirements are appropriately recorded and handled.
• Cross-functional coordination: Partner with Security, Facilities Maintenance, Facilities Engineering, IT, OT, Operations, and other stakeholders to coordinate maintenance activities, resolve infrastructure dependencies, establish ownership and escalation pathways, and develop sustainable O&M support models.
• Operational integration: Coordinate the transition of approved physical security technologies into ongoing operations by establishing maintenance plans, procedures, documentation, training requirements, administrative practices, vendor support, and other requirements necessary for sustainable lifecycle support.
• Continuous improvement: Analyze maintenance performance, recurring failures, service-provider performance, and operational trends to identify root causes, reduce system downtime, improve maintenance effectiveness, and strengthen long-term system reliability.

This role requires:

• Bachelor's degree in Security Management, Engineering, Facilities Management, Operations Management, Information Technology, or a related field, or an equivalent combination of education and experience, plus 8+ years (Principal level) or 10+ years (Staff level) of relevant experience managing enterprise physical security systems, critical infrastructure, or similar technical operations
• Demonstrated experience leading and supervising direct and indirect staff, including employees, contractors, vendors, consultants, or service providers
• Experience developing and managing preventive and corrective maintenance programs, standard work, operating procedures, escalation processes, and performance measures for critical systems
• Strong experience with Software House access control systems, including P2000 and C*CURE 9000, as well as enterprise Video Management Systems (VMS) and their supporting infrastructure
• Experience supporting hardware- and software-based interlock systems, manway turnstiles, and other high-security access-control mechanisms, with an understanding of their operational, maintenance, and lifecycle support requirements
• Demonstrated experience using CMMS/EAM or comparable enterprise systems of record to schedule, track, govern, and document maintenance activities. Experience with Blue Mountain Regulatory Asset Manager or a comparable platform is preferred
• Strong vendor-management experience, including scope development, service expectations, performance management, work coordination, and maintenance documentation
• Demonstrated ability to coordinate across Security, Facilities, Engineering, IT, OT, Operations, and other technical organizations to resolve complex operational issues and establish sustainable support practices
• Experience supporting physical security systems in pharmaceutical, biotechnology, manufacturing, regulated, or other critical operating environments is preferred
• Excellent written and verbal communication, organizational, problem-solving, and prioritization skills, with the ability to handle multiple concurrent operational priorities and communicate effectively with both technical and business partners
• Preferred: ASIS Physical Security Professional (PSP), Certified Protection Professional (CPP), PMP or comparable project-management credentials, and manufacturer or integrator training associated with Software House P2000, C*CURE 9000, or enterprise video management platforms
• Gowning and Physical Requirements:
• Full cleanroom attire, examples of which may include laundered undergarments, gown, facemask, hairnet, safety glasses, safety shoes and booties, latex gloves, and the use of sanitizing agents, including IPA, during the gowning process
• Ability to remove jewelry, makeup, and nail adornments when wearing cleanroom attire

Level will be determined based on qualifications relevant to the role

Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We are committed to building a workplace with an inclusive culture. Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, sexual orientation, gender identity or expression, gender reassignment, marital or civil partnership status, civil status, pregnancy or parental status, age, disability, nationality, citizenship status, ethnic or national origin, membership of the Traveler community, familial status, genetic information, military or veteran status, or any other characteristic protected under applicable law. Where required, we will provide reasonable accommodation to applicants with known disabilities or chronic illnesses during the recruitment process, unless such accommodation would impose undue hardship.

Where necessary, we disclose salary ranges for roles in all countries in which we operate. The final offer will be determined within the relevant range based on the country of employment, specific role level, and your skills and experience. In some countries, collective bargaining agreements (CBAs) may apply and influence certain elements of pay or benefits. Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits. For additional information about Regeneron benefits in the U.S., please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other locations, additional information will be provided during the recruitment process. If you have any questions, please speak with your recruiter.

Please be advised that at Regeneron, we believe we do our best work when we are together. For that reason, many roles are required to be performed on‑site. Please speak with your recruiter and hiring manager for more information about on‑site expectations for your role and location.

As part of the recruitment process, certain background checks may be conducted in accordance with the laws of the country where the position is based. The purpose of such checks is to verify certain information prior to the commencement of employment such as identity, right to work and educational qualifications.

For jobs in Canada: this posting is for an existing position.

Salary Range (annually)

$94,000.00 - $179,500.00