Customer Relations, Customer Satisfaction, Develop and Maintain Customers, Environmental Regulations, Field Sales, Inside Sales, Maintain Compliance, Manufacturing, Marketing, Metallurgy, Product Development, Product Engineering, Product Support, Project Engineering, Quality Assurance, Safety Compliance, Technical Support, Tuition Reimbursement, Vendor/Supplier Evaluation
REPORTS TO: Project Engineering - Manager
FLSA STATUS: Exempt
SUPERVISES: None
Benefits
- Salary range $10,000-$130,000 per year depending on experience
- High deductible medical, dental, vision, and basic life insurance, including spouse and children (modest payroll deductions)
- 10 paid holidays per year
- Vacation - 3 weeks
- Supplemental leave (used in conjunction with Washington Paid Family & Medical Leave)
- 401K with matching company funds
- Quarterly bonus structure
- Tuition reimbursement
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
The Product Engineer serves as the primary technical and quality conduit between outside customers and internal sales, marketing, and production functions.
The Product Engineer's essential functions include:
- Provide technical/metallurgical support to plant, inside sales, outside sales, and customer (direct and end user) personnel as required.
- Act as principal liaison between customer and plant on quality and technical issues.
- Develop and implement metallurgical practices as necessary to support efforts in product development, quality, recovery, etc.
- Provide quality assurance support. Disposition quarantined metal, claims, discrepant shipments, etc., as necessary in order to sustain "Best in Class" levels of quality and promote customer satisfaction.
- Perform manufacturing investigations on suspect product.
- Maintain compliance to customer and industry specifications. Ensure correct practices, sampling, testing, etc. are associated with each specification. Review incoming specifications for acceptability withing existing metallurgical practices.
- Initiate and execute qualification programs where appropriate, as determined by plant capabilities, customer requirements, and market justification.
- Review and authorize requests for recertification.
- Monitor and audit (as required) vendor activities.
- Comply with all Safety, Quality, and Environmental Regulations.