Production Permit Administrative Assistant

Alpha, A Groundworks Company, specializes in helping homeowners with their foundation repair, basement waterproofing, crawl space encapsulation, and concrete needs. Our top priority is providing high-quality home repair solutions and personalized service across the Nation. With fully trained technicians, industry-leading products, and nationally backed warranties, Groundworks is here to restore your foundation or crawlspace.

Were looking to hire a Production Administrative Assistant in Miami. The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome, and positive image of Groundworks. This position handles workflow for customer service calls, production, and service technician interaction. Support administrative needs of a busy customer service-based industry.

Job Responsibilities:

• Provide administrative support for timekeeping
• Create weekly job packs
• Create and close purchase orders
• Ensure office equipment is in working order, including scheduling maintenance
• Great customer experiences and service is how we built our reputation. You will be the right fit if you believe in serving people and solving problems.
• Setting and confirming install dates
• Mailing customer information packets
• Following up with customers on a variety of issues
• Updates customer records for accuracy

What is required to join our team as a Production Administrative Assistant:

• High School Degree/GED
• 1-2 years Administrative Assistant experience preferred
• Previous call center or customer service preferred
• Must be positive and motivated with excellent communications skills
• Ability to adapt quickly to changes in work strategy
• Excellent computer skills
• Great oral and verbal communication

What we provide for our employees:

• Bi-weekly Pay
• Company Ownership Program
• Superior training will ensure you start with immediate success
• Competitive and rewarding, family-oriented culture
• Advanced leadership training opportunities
• World-class training and support
• Benefits include:
• Medical
• Dental
• Vision
• Long/Short Term Disability
• Life insurance
• 401(k) with a company match
• 2 weeks paid time off, including 6 holidays

Who is Groundworks?

With more than 50 locations across the USA, Groundworks is the fastest-growing foundation solutions company in the country! Recognized as a Top Workplaces USA company and offering ownership for everyone, were building something that just cant be replicated. And were on a mission to change an industry like never before!

Our Culture:

Were unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. Thats why were proud to be the Groundworks Tribe! Our shared culture, resources, work ethic, and even the lingo we use unites us as #OneTribe.

Why Choose Groundworks?

When customers choose a local Groundworks company, they can feel confident theyre hiring trusted local experts who will ensure the jobs done right. When you choose Groundworks, youll join thousands of Tribemates who are making history. Its the Groundworks difference!

Join Our Tribe!

So come and help us make history. Join our Tribe! #Groundworks #StrongerTogether #OneTribe