PRIMARY RESPONSIBILITY: Responsible for supervising, coordinating, and performing daily industrial production activities to ensure efficient, safe, and quality work that meets customer specifications and agency procedures. Works alongside production staff performing assembly, sorting, cleaning, packaging, and related tasks, while maintaining full responsibility for forklift operations, material handling, and customer deliveries. Provides training, guidance, and support to employees, including individuals with disabilities, to promote skill development, productivity, and a safe work environment. ESSENTIAL JOB FUNCTIONS: Production Operations and Supervision - Plan, schedule, coordinate, and supervise daily production activities based on customer orders, available materials, staffing, and delivery requirements.
- Personally perform production work alongside assigned staff, including assembly, sorting, packaging, cleaning, labeling, and other production tasks as required.
- Assign daily work activities and monitor employee performance, productivity, and quality.
- Develop and communicate work instructions and provide hands-on training to production staff and program participants.
- Monitor production workflow and adjust staffing, work assignments, and processes to maximize efficiency and minimize downtime.
- Monitor production materials, supplies, tools, and equipment to ensure availability for assigned work and submit purchasing needs to direct supervisor for approval.
- Maintain accurate production records, including completed work, employee production time, inventory, and other required documentation.
- Conduct time studies and assist direct supervisor with production information needed for pricing and customer quotations.
- Identify operational problems and recommend improvements to production methods and procedures.
Forklift Operations and Material Handling - Serve as the primary forklift operator for Industrial Operations, personally performing loading, unloading, transportation, organization, and storage of materials, supplies, and finished products.
- Complete and document required pre-operation forklift inspections.
- Ensure forklifts are maintained in safe operating condition and report equipment deficiencies or maintenance needs.
- Ensure materials are properly stacked, secured, and stored to prevent damage or injury.
- Ensure that only trained and authorized personnel operate forklifts.
- Maintain required forklift operator training and authorization and comply with applicable MIOSHA safety requirements.
Customer Deliveries and Transportation - Assume primary responsibility for customer deliveries, personally loading, securing, transporting, and unloading finished products and materials using assigned agency vehicles.
- Coordinate delivery schedules to ensure customer orders are completed and delivered on time.
- Prepare and maintain shipping documentation, delivery records, bills of lading, and other required transportation paperwork.
- Ensure delivered products match customer orders and are properly packaged and secured.
- Conduct required vehicle inspections and report maintenance or safety concerns.
- Maintain appropriate driver's licensing and comply with SVRC's Fleet Vehicle Safety and Operating Procedures.
- Promptly notify direct supervisor of delivery problems, customer concerns, or requested changes to established delivery commitments.
Production Quality and Operational Compliance - Ensure production, assembly, packaging, cleaning, and related services meet established customer specifications and SVRC operating procedures.
- Inspect completed work as necessary to identify defects, errors, or deficiencies.
- Correct production deficiencies and implement appropriate measures to prevent recurring problems.
- Maintain work instructions, quality records, and other documentation necessary for consistent production operations.
- Ensure products are properly handled, packaged, stored, and transported to prevent damage or contamination.
- Report significant quality concerns or customer complaints to direct supervisor.
- Maintain a clean, organized, and safe production environment in accordance with applicable workplace safety requirements.
Staff Supervision and Participant Support - Provide daily supervision, direction, and hands-on instruction to assigned production employees.
- Train employees in assigned production tasks, equipment use, workplace safety, and quality expectations.
- Adapt work assignments and instructional methods to accommodate individual abilities and promote successful job performance.
- Monitor employee attendance, productivity, work performance, and adherence to agency procedures.
- Identify performance concerns and communicate significant personnel matters to direct supervisor.
- Support the development of appropriate workplace behaviors, independence, and employment-related skills for individuals with disabilities.
- Coordinate with other agency staff regarding participant needs, workplace accommodations, and assigned production activities.
Equipment, Inventory, and Workplace Safety - Maintain an organized production floor that promotes safe and efficient operations.
- Monitor the condition and proper use of production equipment, machinery, tools, and materials.
- Perform routine equipment maintenance and coordinate additional maintenance needs with direct supervisor.
- Maintain accurate inventory records for production materials, supplies, and finished goods, including periodic physical inventory counts as directed.
- Ensure compliance with applicable MIOSHA requirements and agency safety procedures.
- Complete required safety inspections and promptly address or report identified hazards.
- Ensure employees and program participants use required personal protective equipment and follow established safety procedures.
- Report workplace accidents, injuries, equipment failures, and other significant incidents according to agency procedures.
MARGINAL JOB FUNCTIONS: - Assist with general maintenance and minor repairs of production equipment and work areas.
- Assist in evaluating production methods, materials, and equipment to improve operational efficiency.
- Participate in agency meetings and training sessions as assigned.
- Assist with special production projects and other related operational activities.
- Perform other reasonable duties as assigned by direct supervisor.
QUALIFICATIONS: - High school diploma or equivalent required.
- Relevant work experience in industrial production, manufacturing, assembly, warehousing, material handling, or a related field and/or an associate degree in Industrial Operations, Manufacturing Technology, Business Administration, or a related field.
- Bachelor's degree in Business Administration, Industrial Operations, Manufacturing Management, or a related field preferred.
- Prior experience supervising employees, coordinating production activities, or providing hands-on workplace instruction preferred.
- Experience providing job coaching, vocational training, or workplace supervision to individuals with intellectual, developmental, physical, or other disabilities preferred.
- Demonstrated ability to perform production work, operate industrial equipment, organize workflow, and meet production deadlines.
- Ability to read and follow work instructions, customer specifications, production schedules, and safety procedures.
- Ability to maintain accurate production, inventory, quality, and shipping records.
- Strong organizational, communication, problem-solving, and interpersonal skills.
- Ability to work effectively with individuals with disabilities and provide appropriate workplace instruction and support.
- Must obtain and maintain required forklift operator training and authorization.
- Must possess or obtain a valid Michigan chauffeur's license, as required for assigned vehicle operations. SVRC will assist with obtaining the appropriate license.
- Must successfully complete required background checks, drug screening, and driving record review.
- Must successfully complete agency-required driver safety training.
- Must be able to obtain and maintain CPR and First Aid certification as required by SVRC.
PHYSICAL AND WORK REQUIREMENTS - Ability to stand, walk, bend, reach, lift, carry, and perform repetitive production tasks throughout the scheduled workday.
- Ability to safely operate forklifts, production equipment, hand tools, and agency vehicles.
- Ability to load and unload materials and finished products, with or without reasonable accommodation.
- Ability to work in an industrial production environment with exposure to machinery, equipment, noise, and varying temperatures.
- Ability to perform the essential functions of the position with or without reasonable accommodation.
PRE-EMPLOYMENT ASSESSMENT - Candidates selected for an interview or other subsequent stage of the hiring process may be required to complete job-related assessments that measure technical proficiency and other competencies necessary for successful performance of the position.
- SVRC Industries administers employment assessments in a consistent manner for similarly situated applicants. Assessments are job-related, consistent with business necessity, and reasonable accommodations will be provided to qualified applicants with disabilities upon request.
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