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Project Manager II

ICONMA, LLC

Jacksonville, FL

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JOB DETAILS
SALARY
$29.29–$34.29 Per Hour
SKILLS
ATM, Banking Services, Communication Skills, Cross-Functional, Customer Escalations, Customer Relations, Data Quality, ERP (Enterprise Resource Planning), Error Handling, Gap Analysis, Health Plan, Identify Issues, Information Technology Consulting, Mentoring, Multiplatform/Cross-Platform, People Management, Presentation/Verbal Skills, Project Estimates, Project Execution, Project/Program Management, Requirements Management, Requirements Validation/Verification, SQL (Structured Query Language), Sales Management, Sales/Support Engineering (SE), Technical Analysis, Technical Leadership, Testing, Time Management, Writing Skills
LOCATION
Jacksonville, FL
POSTED
2 days ago
Our Client, an IT Services and Consultant company, is looking for a Project Manager II for their Jacksonville, FL / Hybrid  location.
 
Responsibilities:
  • Senior individual contributor and SME delivering FIS imaging and distributed capture solutions (DLM, DLC, ImageCentre, DirectLink) for banking and financial institution clients
  • Leads small projects independently as both Project Manager and Technical Analyst; serves as lead Technical Analyst on larger, complex, multi-product engagements
  • Subject Matter Expert (SME) status required — brings deep platform expertise, cross-team solutioning ability, and independent judgment to every engagement
  • Client-facing role; must maintain strong communication, stakeholder management, and relationship skills with US-based clients
  • Functional & Domain Knowledge
  • Excellent merchant and mobile distributed capture domain knowledge across banking environments
  • Deep understanding of teller and distributed capture workflows and deposit lifecycle management
  • Item processing knowledge across capture channels — merchant, mobile, teller, and ATM
  • Deposit settlement, balancing, and exception handling across distributed capture platforms
  • Familiarity with banking ERP, check clearing, and remittance processing environments
  • Platform & Application Knowledge
  • DLM (Distributed Capture Management) — SME-level knowledge; configuration, troubleshooting, and client solutioning
  • DLC (Distributed Capture) — SME-level knowledge; merchant and mobile distributed capture workflows
  • ImageCentre — general SME resource; installer, configuration, and multi-version knowledge
  • DirectLink — SME resource with focus on product-to-product migrations and add-on/work order projects
  • Cross-platform integration awareness; ability to scope and deliver multi-product implementations
  • Project & Client Management
  • Own and run small-scope projects end-to-end as both Project Manager and Technical Analyst
  • Lead Technical Analyst on large, multi-product, cross-functional implementation engagements
  • Drive requirements gathering, solution design, and delivery sign-off with client stakeholders
  • Manage scope, escalations, and client expectations through go-live and stabilisation phases
  • Coordinate and guide junior technical resources; serve as escalation point within the delivery team
  • Quick decision-making and proactive communication in deadline-driven client environments
 
Requirements:
  • Strong to excellent SQL knowledge — querying, data validation, troubleshooting, and implementation support
  • Strong item processing knowledge including merchant capture, mobile capture, teller, and distributed capture channels
  • Deposit settlement and balancing knowledge across distributed capture environments (DLM/DLC profiles)
  • Excellent sort pattern and logic knowledge — review, configure, and validate client capture requirements
  • Requirements gathering, gap analysis, and technical solutioning; cross-team collaboration and resource coordination
  • Product-to-product migration delivery; add-on and work order technical project execution
  • SME-level depth expected — able to mentor, cross-train, and provide guidance to junior analysts
  • Excellent written and verbal communication; able to present complex solutions clearly to clients and stakeholders
  • Strong documentation skills; contributes to standards, runbooks, and best-practice guidelines
  • Independent judgment and decision-making; minimal supervision required
  • Years of Experience:   11.00 Years of Experience
 
Why Should You Apply?  
 

About the Company

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ICONMA, LLC

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