Public Health Office Assistant
Location: Bolivar, TN 38008
Work Location: Onsite
Schedule: Monday-Friday, 8:00 AM to 4:30 PM
Duties & Responsibilities
- Endorse all health department services for which each patient may be eligible.
- Help achieve goals by maintaining a supportive team environment.
- Properly register patients in a timely manner to ensure clinic flow.
- Obtain and verify insurance information.
- Check immunization status and update patient contact information in applicable systems.
- Toggle between multiple systems to verify correct information and eliminate duplicate records.
- Refer to guidelines, manuals, and CHS policies/SOP to ensure accurate processes are followed.
- Provide Vital Records services according to policy, procedure, and directives.
- Review birth and death certificate requests and appropriately print, document, and receipt each certificate issued.
- Maintain 100% security of the cash box by adhering to segregation of duties procedures and notify leadership when problems arise.
- Accurately scan and index all required documents into the electronic system within 48 hours.
- Appropriately schedule appointments according to CHS Booking Guidelines.
Education & Experience
- Education equivalent to graduation from a standard high school.
- Experience equivalent to two years of full-time customer service delivery and/or clerical/office work.
Education/Experience Substitution
- Qualifying full-time customer service delivery and/or clerical/office support work may substitute for the required education on a year-for-year basis.
- Coursework from an accredited college or university may substitute for the required experience on a year-for-year basis, up to a maximum of two years.
Preferred Skills
- Ability to work independently
- Accuracy and attention to detail
- Clinic experience
Candidates should be comfortable working onsite Monday through Friday in Bolivar, TN.