R&D Operations Technician

Kforce has a client in need of a R&D Operations Technician. Responsibilities:

• Prepare, configure, stage, deploy, transfer, recover, and return devices and technical equipment supporting R&D teams
• Manage equipment and material requests from intake through completion, ensuring timely communication and accurate documentation
• Maintain inventory and asset records, including assignment, location, ownership, condition, and lifecycle status
• Receive and inspect shipments, apply asset tags, document equipment, and organize materials for distribution or storage
• Maintain organized stockrooms, staging areas, and shared equipment locations using established 5S practices
• Perform inventory reconciliations, asset audits, discrepancy research, and necessary record updates
• Provide basic device troubleshooting, configuration validation, application access support, and equipment resets
• Coordinate repairs, replacements, calibration, and preventive maintenance with appropriate technical teams and service providers
• Maintain accurate service-request records, including status, issues, next steps, and resolution details
• Create and update process documentation, troubleshooting guides, and other technical resources
• Work with internal teams to identify suitable equipment alternatives when requested items are unavailable
• Escalate technical or operational issues when additional support is required

Requirements:

• 2+ years of relevant experience with an associate degree or technical education, or 4+ years of relevant experience with a high school diploma or equivalent
• Experience with inventory control, asset management, equipment distribution, request fulfillment, or technical support
• Familiarity with mobile device setup, application access, basic configuration, and troubleshooting
• Experience using or learning asset-management, inventory, ticketing, or request-management systems
• Strong organizational skills with excellent attention to detail and record accuracy
• Ability to prioritize multiple requests and manage work through completion
• Comfortable troubleshooting common technical issues and escalating more complex problems appropriately
• Strong written and verbal communication skills when working with users, technical teams, and vendors
• Ability to follow documented quality, safety, and operational procedures
• Proficiency with common Microsoft Office applications and the ability to create clear technical or process documentation
• Ability to learn new systems, equipment, and workflows quickly