Receptionist (Full-Time)

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EDEN EAST Is a portfolio of skilled nursing. As an industry-leading provider of post-acute care, Eden East has been dedicated to changing the way healthcare is delivered. We are passionate about elevating and enhancing our employees as they are the core of the care and love we aim for, cultivating a family-like environment to ensure our residents are treated like family.

Edenbrook Yeadon part of the Eden Senior Care Network, a skilled nursing facility is seeking for a Full-time Receptionist for our wonderful skilled nursing facility!

Position: Receptionist (Full-Time)

Hourly rate: $20.00-$21.00 per hour

Receptionist to serve as the first point of contact for residents, visitors, vendors, and staff. This role requires an individual who can provide excellent customer service while managing incoming calls, assisting visitors, and supporting other departments as needed. The ideal candidate must be able to work independently and professionally and adapt to various tasks in a dynamic environment.

Responsibilities:

• Answer and direct all incoming phone calls in a professional and courteous manner.
• Operate the facility's paging system as necessary.
• Greet and assist all visitors and vendors upon arrival, ensuring they are directed to the appropriate department or contact person.
• Assist by answering questions from residents, visitors, and vendors or referring them to the appropriate department for further information.
• Monitor residents at the front entrance, especially those with a Leave of Absence (LOA) status, ensuring proper tracking and safety protocols are followed.
• Make announcements over the intercom system during emergencies and drills (e.g., fire alarms, missing resident situations).
• Provide administrative support to other departments by assisting with special projects as needed.

Qualifications:

• Must have basic knowledge of computers and be comfortable using standard office software.
• Ability to work independently and demonstrate excellent time management skills.
• Professional demeanor, as this role represents the first impression of the facility.
• Excellent communication and interpersonal skills.

Additional Requirements:

• Ability to maintain a calm, professional, and customer-focused approach in all interactions.
• Strong organizational skills and attention to detail.

If you are a dedicated and compassionate nurse seeking an opportunity to make a positive impact on the lives of seniors, we invite you to join our team at Edenbrook Yeadon.

Edenbrook Yeadon is an equal-opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.