Receptionist- Legends Global Merchandise

THE ROLE: RECEPTIONIST

LOCATION: INDIANAPOLIS, IN

ABOUT LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center - from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.

With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win - shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.

WHAT YOU'LL DO (KEY RESPONSIBILITIES & OUTCOMES)

• Retrieves messages from voice mail and forwards to appropriate personnel.
• Answers incoming telephone calls, determine purpose of callers, and forwards calls to appropriate personnel or department.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers questions about organization and provides callers with address, directions, information about events at the facility and other information.
• Welcomes on-site visitors, determines nature of business, announces visitors to appropriate personnel, directs visitors as needed.
• Monitors visitor access and issues passes when required.
• Updates appointment calendars.
• Receives, sorts, and routes mail, and maintains and routes publications.
• Orders, receives, and maintains office supplies.
• Performs other clerical duties as needed, such as filing, typing, photocopying, and collating.
• Co-manages meeting space calendars
• Ensure meeting spaces and floating workspaces are tidy and ready to use
• Coordinates and orders group meals for large meetings and/or out-of-town guests. Make sure area is cleaned up after the meal is served
• Maintains the appearance of the lobby
• Working knowledge of the Microsoft 365 suite, specifically Outlook, Excel, and Word
• Friendly and welcoming representation of LGM for staff and clients
• Monitor office supply room inventory and work with supply company for ordering and restocking
• Monitor break room supplies and coffee inventory, work with supply company for ordering and restocking.

WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High School diploma or G.E.D. preferred
• 1 year related experience and/or training; or equivalent combination of education and experience
• Excellent oral, written, and interpersonal skills
• Ability to type 35-40 wpm preferred
• Detail oriented
• Ability to work unsupervised and to function both independently and as a team member

Skills and Abilities

• Knowledge of Word Processing software
• Knowledge of Spreadsheets helpful.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

DEPARTMENT

Facilities Services

REPOR

THE ROLE: RECEPTIONIST

LOCATION: INDIANAPOLIS, IN

ABOUT LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated suite of premium services through a white-label model that keeps our partners front and center - from feasibility and project development to sales, partnerships, hospitality, merchandise, venue management, and world-class content and booking.

With a global network of more than 450 venues, hosting 20,000 events and welcoming 165 million guests annually, Legends Global brings unmatched scale, expertise, and connectivity to help our partners grow. The Legends Global Way guides how we operate: Align, Scale, Connect, Team, Win - shared success, repeatable systems, connected solutions, unstoppable teams, and wins that are earned every day.

WHAT YOU'LL DO (KEY RESPONSIBILITIES & OUTCOMES)

• Retrieves messages from voice mail and forwards to appropriate personnel.
• Answers incoming telephone calls, determine purpose of callers, and forwards calls to appropriate personnel or department.
• Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
• Answers questions about organization and provides callers with address, directions, information about events at the facility and other information.
• Welcomes on-site visitors, determines nature of business, announces visitors to appropriate personnel, directs visitors as needed.
• Monitors visitor access and issues passes when required.
• Updates appointment calendars.
• Receives, sorts, and routes mail, and maintains and routes publications.
• Orders, receives, and maintains office supplies.
• Performs other clerical duties as needed, such as filing, typing, photocopying, and collating.
• Co-manages meeting space calendars
• Ensure meeting spaces and floating workspaces are tidy and ready to use
• Coordinates and orders group meals for large meetings and/or out-of-town guests. Make sure area is cleaned up after the meal is served
• Maintains the appearance of the lobby
• Working knowledge of the Microsoft 365 suite, specifically Outlook, Excel, and Word
• Friendly and welcoming representation of LGM for staff and clients
• Monitor office supply room inventory and work with supply company for ordering and restocking
• Monitor break room supplies and coffee inventory, work with supply company for ordering and restocking.

WHAT YOU BRING (QUALIFICATIONS & EXPERIENCE)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

• High School diploma or G.E.D. preferred
• 1 year related experience and/or training; or equivalent combination of education and experience
• Excellent oral, written, and interpersonal skills
• Ability to type 35-40 wpm preferred
• Detail oriented
• Ability to work unsupervised and to function both independently and as a team member

Skills and Abilities

• Knowledge of Word Processing software
• Knowledge of Spreadsheets helpful.

COMPENSATION

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

DEPARTMENT

Facilities

REPORTS TO

David Porter