Reconciliation Specialist

Reconciliation Specialist - Solve Problems. Find Solutions. Make an Impact.

Who We Are

At The nin Group, we don't just fill jobs, we create opportunities and empower people. As a Best Places to Work company, we invest in our team's success through great benefits, professional development, and a culture built on collaboration and growth.

About the Role

Do you enjoy solving puzzles, spotting patterns, and figuring out why something doesn't add up? Are you someone who takes pride in getting the details right? We're looking for a Reconciliation Specialist to join our team at our Home Office in Birmingham, AL!

In this role, you'll help ensure billing accuracy by investigating discrepancies, resolving issues, and collaborating with internal teams. You'll also support our Managed Services team with system updates, client account coordination, and operational processes.

We're looking for someone who is detail-oriented, naturally curious, organized, and enjoys problem solving.

What You'll Do

• Investigate & Resolve: Review billing reports, identify discrepancies, and resolve issues involving bill rates, missing time, and inaccurate information.
• Ensure Accuracy: Reconcile data between internal systems and client Vendor Management Systems (VMS).
• Spot Patterns: Identify recurring errors and recommend improvements to prevent future issues.
• Support Partnerships: Collaborate with Partnership Specialists and servicing branches to resolve billing and operational issues.
• Manage System Updates: Assist with pay rate, bill rate, and hour corrections, data entry, and account maintenance.
• Improve Processes: Identify opportunities to streamline workflows and improve accuracy.
• Collaborate & Grow: Work across departments, learn new systems, and cross-train to support additional Partnership Specialist and client payment allocations.

Ideal Candidate

• Strong attention to detail, analytical thinking, and problem-solving skills.
• Excellent communication and active listening skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Experience with data entry, administrative support, billing, or similar work preferred.
• Proficiency in Microsoft Office Suite, Google Workspace, and Excel.
• Comfortable learning new software and working across multiple systems.
• Ability to work independently and collaboratively with others.
• High school diploma or equivalent required.
• MSP, VMS, or staffing industry experience is a plus, but not required.

Why Join Us?

At nin Staffing, we empower our employees through our Employee Stock Ownership Plan (ESOP), ensuring you share in our success. Our benefits include:

• Competitive commission structure & bonuses
• 401(k) with 3% match
• Medical, dental, and vision insurance
• Paid vacation & holidays
• Free counseling and legal services
• Tuition reimbursement, and more!

If you're ready to take the next step in your career and create opportunities, apply today to be a part of The nin Group! #LI-DNI

Your next opportunity could be right here. Apply today!