Recreation Center Supervisor I

Recreation Center Supervisor I

Salary

$27.07 - $34.70 Hourly

Location

Boca Raton Community Center, Boca Raton, FL

Job Type

Full-Time

Job Number

04756

Department

Recreation Services - BPD

Division

Community Center 64/31221

Opening Date

10/13/2026

Closing Date

10/20/2026 11:59 PM Eastern

FLSA

Non-Exempt

Bargaining Unit

N

• Description
• Benefits
• Questions

Build Your Future with the City of Boca Raton!

At the City of Boca Raton, a career in public service is more than a job - it's your chance to make a meaningful impact in a vibrant and sustainable coastal community. Driven by our core values of Fairness, Integrity, Respect, Service, and Trust, we are committed to fostering a workplace where employees feel appreciated, inspired, and supported.

Why Boca Raton?

As the second largest city in Palm Beach County, the City of Boca Raton offers robust benefits to its employees:

• Health Insurance Benefits: Offers a variety of insurance options, with the City contributing up to 100% of the cost for single coverage under most plans
• Generous Paid Time Off: 12 paid holidays + vacation, sick, and 3 floating holidays
• Continuous Service Benefit: Paid out annually after 5 years of service
• Work-Life Balance: Flexible work schedule
• Retirement Plans: Two pension/retirement options to choose from

Whether youre starting out or looking to take your public service career to the next level, the City of Boca Raton offers the tools, resources, and culture to help you succeed.

Apply now and join the city that's building careers and shaping a stronger tomorrow!

General Statement of Job:

Performs intermediate-level administrative and supervisory work coordinating the daily operations of a recreation center. Responsibilities include facility operations, staff scheduling and supervision, customer service, administrative processes, financial and timekeeping functions, purchasing, recordkeeping, and ensuring compliance with established policies and procedures. Provides direction and support to staff and helps ensure the facility operates efficiently, safely, and effectively. Work is performed under general supervision, with responsibility for making day-to-day operational decisions within established guidelines. Supervision is exercised over part-time employees assigned to the recreation center. Performs related work as required.

Essential Functions

• Supervises participants and patrons utilizing the community center; enforces center policies and procedures and maintains a safe, welcoming, and orderly environment.
• Provides customer service to the public; responds to inquiries, resolves routine complaints, and refers complex issues to appropriate supervisory personnel.
• Issues recreation equipment; maintains accurate inventories and monitors appropriate use, storage, and condition of equipment.
• Plans, coordinates, and assists with special events, programs, activities, and community center initiatives.
• Develops and maintains schedules for center activities, programs, rentals, staffing, and facility use; posts and distributes information regarding center activities.
• Prepares statistical, operational, attendance, revenue, and other reports as required.
• Schedules rooms and facilities and prepares permits for center activities, rentals, programs, and events.
• Registers members of the public for programs, classes, events, and other recreational activities.
• Issues applicable recreation-related permits, including beach, dog park, boat launch, and other permits, as assigned.
• Opens and/or closes the facility as assigned and ensures appropriate security and operational procedures are followed.
• Coordinates with maintenance, custodial, security, information technology, marketing, and other City staff to address facility and operational needs.
• Provides direction, training, and guidance to part-time, seasonal, and temporary employees.
• Assists with employee scheduling, timekeeping, performance monitoring, and enforcement of established policies and procedures.
• Responds appropriately to emergencies, accidents, incidents, and facility concerns and completes required documentation.
• Promotes programs, services, events, and facility activities through approved communication and marketing methods.
• Utilizes recreation management, point-of-sale, registration, scheduling, and other computerized systems to enter, retrieve, and maintain information.
• Attends meetings, training sessions, and professional development activities as required.
• Performs other related duties as assigned.

Related Functions:

• Monitor facility readiness before, during, and after programs and events.
• Coordinate room setups, equipment needs, signage, and other event logistics.
• Maintain working knowledge of City policies, procedures, safety requirements, and applicable regulations.

Financial Responsibilities:

• Assist with monitoring the centers operating budget.
• Monitor program and facility revenue and expenditures.
• Process requisitions, purchase orders, and field purchase orders.
• Receive, safeguard, reconcile, and account for revenue collected at the facility.
• Monitor cash handling procedures and ensure compliance with City cash management policies.
• Assist with revenue projections, budget preparation, and expenditure tracking.
• Review invoices and supporting documentation for accuracy and appropriate account coding.

Depending upon area of assignment, may be required to support:

• Support the operation of specialized recreation facilities, programs, events, or amenities.
• Assist with the coordination of camps, classes, special events, rentals, and other recreational programming.
• Coordinate with contracted instructors, vendors, performers, and program partners.
• Assist with implementation of new programs, services, facility improvements, and operational initiatives.

Knowledge, Skills and Abilities

Knowledge of:

• Recreation programs, services, and facility operations.
• Principles and practices of customer service.
• Facility scheduling, rentals, registration, and permit procedures.
• Cash handling, revenue collection, purchasing, and basic budget administration.
• Safety practices and procedures applicable to recreation facilities.
• Basic supervisory principles and practices.
• Applicable City policies, procedures, rules, and regulations.
• Basic computer applications and recreation management/registration systems.

Skilled in:

• Providing effective customer service and resolving routine customer concerns.
• Communicating effectively with the public, employees, vendors, and other City departments.
• Organizing and coordinating programs, activities, events, and facility operations.
• Maintaining accurate records and preparing reports.
• Using computerized registration, scheduling, point-of-sale, and administrative systems.
• Handling cash and maintaining accurate financial records.
• Prioritizing and coordinating multiple tasks in a fast-paced public facility.

Ability to:

• Supervise, train, motivate, and provide direction to part-time employees.
• Exercise sound judgment and make appropriate decisions within established policies and procedures.
• Establish and maintain effective working relationships with employees, supervisors, community members, vendors, and the general public.
• Communicate clearly and professionally, both verbally and in writing.
• Respond calmly and effectively to complaints, emergencies, and unexpected operational situations.
• Maintain accurate records and prepare clear and concise reports.
• Understand and follow City policies, procedures, safety requirements, and applicable laws and regulations.
• Work independently while maintaining effective communication with supervisors.
• Work flexible hours, including evenings, weekends, holidays, and special events as required.
• Operate standard office equipment and applicable recreation management software.
• Safely perform the physical requirements of the position.

Minimum and Preferred Qualifications

• Any combination of education and experience equivalent to graduation from an accredited community college with major course work in recreation administration, parks and recreation, business administration, public administration, or a related field and some experience in supervising or coordinating a recreation program or facility.
• Possession of a valid State of Florida Class "E" driver's license

PREFERRED QUALIFICATIONS:

• Bachelors degree from an accredited college or university in recreation administration, parks and recreation, business administration, public administration, or a related field.
• Experience working in a municipal recreation, parks and recreation, community center, or similar public-service environment.
• Experience supervising part-time, seasonal, or temporary employees.
• Experience with recreation registration, facility scheduling, permitting, cash management, purchasing, and budget monitoring.
• Experience using recreation management software and point-of-sale systems.

SPECIAL REQUIREMENTS:

• May be required to obtain and maintain CPR/AED and First Aid certification depending upon area of assignment.

POST OFFER PRE-EMPLOYMENT SCREENING REQUIREMENTS:

Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:

• Criminal Background Check (VECHS)
• Employment Verification
• Motor Vehicle Report (MVR) Check
• Credit Check
• Drug Screening

Physical and Environmental Demands and Conditions

The environmental conditions and physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Occasionally ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.
• Occasionally moving self in different positions to accomplish tasks in various environments including tight and confined spaces.
• Continuously remaining in a stationary position, often standing, or sitting for prolonged periods.
• Occasionally moving about within the immediate work area to accomplish tasks.
• Occasionally moving from one worksite to another.
• Occasionally adjusting or moving objects up to 25 pounds in all directions.
• Continuously communicating with others to exchange information.
• Continuously repeating motions that may include the wrists, hands and/or fingers.
• Continuously operates a computer and other equipment using motions requiring manual dexterity or fine motor skills.
• Occasionally operating machinery and/or power tools.
• Occasionally operating motor vehicles or heavy equipment.
• Continuously assessing the accuracy, neatness and thoroughness of the work assigned.
• Continuously ability to observe details accurately and identify variances.
• Occasionally lift/carry objects 25 pounds or less.
• Occasionally push/pull objects 25 pounds or less.
• Continuously working in a normal office environment with few physical discomforts.
• Occasionally working in an area that is somewhat uncomfortable due to drafts, noise, temperature variation or the like.
• Occasionally working in an area that is very uncomfortable due to extreme temperature, noise levels, or other environmental conditions.
• Occasionally working in an outdoor area where exposure to animals, reptiles and/or insects may occur.
• Occasionally working with equipment or performing procedures where carelessness would probably result in minor cuts, bruises or muscle pulls.
• Continuously demonstrating regular in office attendance without ability for remote work assignment.

Essential Employee Designation

When normal operations of City departments are suspended or interrupted due to a declaration that a state of emergency exists, any employee may be deemed essential by the City. For the preparation and/or continuation of emergency operations or for special work detail, employees deemed necessary shall be required to work.

The City of Boca Raton is an Equal Opportunity, Inclusive, Veteran-Friendly Employer and Drug-Free Workplace.

The City is committed to a diverse and inclusive workplace and does not discriminate based on race, color, religion, sex, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status protected by law.

Veterans' Preference: The City proudly supports veterans and provides employment preference to eligible veterans and other individuals as required by Florida law. Applicants eligible for Veterans' Preference are encouraged to indicate their eligibility and provide the required documentation during the application process.

BENEFITS SUMMARY

Full-Time Non-Bargaining Employees

ANNUAL LEAVE: Shall accrue prior to an employee attaining permanent status in the classified service and may be used after six (6) months of employment at the sole discretion of the Department Head, but it shall not be paid out upon resignation or termination unless the employee has attained permanent status (one full year). The maximum accrual is 360 hours.

Years of Service Accrual

0 to 5 full years 8 hours per month

5 to 10 full years 10 hours per month

10 to 15 full years 12 hours per month

15 full years and over 14 hours per month

CASH OUT OF ANNUAL LEAVE: Employees who have attained permanent status shall be permitted to cash out up to forty (40) hours of accrued and unused Annual Leave, either in a single lump sum payment or two or more partial payments, each fiscal year.

SICK LEAVE: 8 hours per month. Any hours in excess of 960 will be paid off annually at 50%. Upon retirement, employees with a minimum of 5 years continuous service will receive 50% of sick leave balance. Termination for reasons other than retirement shall be entitled to payment for accrued, but unused sick leave, as follows:

Years of Service Percentage

Less than 2 full years 0%

2 to 5 full years 10%

5 to 10 full years 20%

10 full years or more 30%

Retirement (normal, early or disability) 50%

HEALTH INSURANCE (Premiums): Employee Medical (Base Plan) - Paid 100% by City. Employee contributions are required for the buy up employee coverage plans. Employee Dental (DHMO or Basic PPO Plan) & Vision (Basic Plan) paid 100% by City. Employee contributions are required for the Employee + Dependent(s) for the Medical, Dental, & Vision Plan.

CONTINUOUS SERVICE BENEFIT: As of December 1, each year - Paid during the month of December.

Years of Service Benefit

5 to 10 full years $600 annually

10 to 15 full years $800 annually

15 full years and over $1,000 annually

RETIREMENT PLANS: The two pension/retirement options are listed below:

• An option to enroll in a Defined Contribution Retirement Plan. The Defined Contribution Retirement Plan will not require a mandatory contribution. The City will contribute seven (7%) percent of the annual base wages annually. The vesting period for this plan shall be one (1) year from date of hire in the classified service, which coincides with your one-year probationary period.
• An option to enroll in a Defined Benefit Retirement Plan option is available. There is a ten (10) year vesting period with a multiplier of 2.00% at normal retirement and a mandatory seven and three-quarters (7.75%) percent employee contribution.
• The two (2) options will be fully explained prior to an irrevocable selection.

Optional: 457 Deferred Compensation Savings Plan is available.

HOLIDAYS: 15 per year: 12 recognized holidays and 3 floating days which are allocated for the fiscal year beginning October 1, to all 8 hour per day employees. Employees hired between October 1 and March 31 shall receive 3 floating holidays. Employees hired between April 1 and September 30 shall receive 1.5 floating holidays. Floating holidays must be used within the fiscal year. Non-task employees working 10-hour days receive 10, 10-hour paid holidays but do not receive floating holidays.

FUNERAL LEAVE: Up to 3 workdays - In State; Up to 5 workdays - Out of State

TUITION REIMBURSEMENT: Full-time employees are eligible for tuition reimbursement as outlined in the City's Tuition Reimbursement Policy which is available in Human Resources and subject to the availability of departmental funds.

MILITARY LEAVE: Members in military reserve units who attend annual training are entitled to paid leave not to exceed 30 days each calendar year.

EAP: Employees, spouses, and eligible dependents have access to five (5) face-to-face sessions with a counselor through Cignas Employee Assistance Program (EAP). Services include assistance with legal, financial, parenting, elder care, pet care, and identity theft.

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

• Yes
• No

02

Do you possess and maintain a valid Florida drivers license with no more than six (6) points in the last three (3) years prior to employment? - Or are you able to obtain within thirty (30) days of hire? NOTE: You must attach proof of a valid license with your application. Failure to do so may result in your application being marked as incomplete and removed from consideration.

• Yes, I have a valid Florida drivers license.
• No, I do not have a Florida drivers license but can obtain within thirty (30) days of hire
• No, I do not have a Florida drivers license and cannot obtain within thirty (30) days of hire

03

Do you currently possess CPR/AED and First Aid certifications, or are you willing and able to obtain and maintain these certifications if required for your assigned position?

• Yes, I currently possess both certifications.
• I possess CPR/AED certification only and am willing to obtain First Aid certification.
• I possess First Aid certification only and am willing to obtain CPR/AED certification.
• I do not currently possess either certification but am willing and able to obtain and maintain both.
• No, I am not willing or able to obtain the required certifications.

04

What is the highest level of education you have completed? NOTE: You must attach proof (diploma or degree or transcripts) of highest education completed with your application. Failure to do so may result in your application being marked as incomplete and removed from consideration.

• Less than High School
• High School Diploma or GED
• Trade or Vocational School
• Associates Degree or 60 credits of college courses
• Bachelors Degree
• Masters Degree

05

Do you have completed education or college coursework in any of the following fields?

• Recreation Administration
• Parks and Recreation
• Business Administration
• Public Administrative
• Closely related field
• None of the above

06

If you choose a closely related field for the above question. Please explain what area of study your education is.

07

How much experience do you have supervising or coordinating recreation programs or facilities?

• No experience
• Less than 1 year of experience
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years or more

08

Do you have experience working in a municipal recreation department, parks and recreation department, community center, or similar public-service environment?

• Yes
• No

09

Do you have experience supervising part-time, seasonal, or temporary employees?

• Yes
• No

10

Which of the following areas do you have work experience in? (Select all that apply.)

• Recreation program registration
• Facility scheduling or reservations
• Facility permitting
• Cash handling or cash management
• Purchasing or procurement
• Budget monitoring
• None of the above

11

Do you have experience using recreation management software or point-of-sale (POS) systems?

• Yes, both recreation management software and POS systems
• Recreation management software only
• POS systems only
• No experience with either

12

Are you willing and able to work a flexible schedule that might include evenings, weekends, and holidays as needed?

• Yes
• No

Required Question

Employer City of Boca Raton

Address 201 W. Palmetto Park Road

Boca Raton, Florida, 33432

Phone 561-393-7805

Website http://www.myboca.us