Residence Manager

Intellectual and Developmental Disabilities (IDD) Division

Minimum Qualifications

Education

• Bachelor's degree from an accredited college or university, preferably in Human Services, Social Work, Psychology, Special Education, or a related field. Master's degree preferred.

Experience

• Minimum of three (3) years of experience providing direct services to individuals with Intellectual and Developmental Disabilities (IDD).
• Prior supervisory experience required.
• Experience in an OPWDD-regulated residential setting, IRA, or ICF program preferred.

Certifications/Licenses

• Valid driver's license preferred.
• Ability to meet and maintain all OPWDD and agency-required certifications and training requirements.

Work Eligibility

• Must be authorized to work in the U.S.

Work Location Requirement

• On-site residential program setting with on-call responsibilities.

Compensation

Salary Range

• $73,537.36 yr

What We Offer

We provide competitive benefits, including:

• Comprehensive Health Benefits: Medical (HSA), Dental, and Vision plans
• 403(b) Retirement Savings Plan with employer match
• Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days, and 12 paid holidays
• Employee Wellness Programs: Employee Assistance Program and mental health resources
• Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks
• Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits.

About the Role

The Residence Manager provides overall leadership and administration of an OPWDD residential program serving individuals with Intellectual and Developmental Disabilities. This position is responsible for personnel supervision, regulatory compliance, program operations, fiscal oversight, quality assurance, resident well-being, staff development, and maintaining a safe and person-centered residential environment. The Residence Manager ensures services meet or exceed agency standards and all applicable OPWDD, state, and federal requirements.

Primary Responsibilities

• Provide leadership, direction, and supervision to residential staff, Assistant Residence Managers, and interdisciplinary team members.
• Oversee implementation of individualized treatment and habilitation plans and ensure quality service delivery.
• Monitor resident progress, evaluate program effectiveness, and collaborate with interdisciplinary teams to achieve positive outcomes.
• Manage staff schedules, timekeeping, performance evaluations, coaching, disciplinary actions, and professional development activities.
• Ensure compliance with OPWDD regulations, agency policies, health and safety standards, and audit requirements.
• Oversee incident management, abuse prevention reporting, crisis intervention procedures, and emergency response activities.
• Maintain accountability for program property, vehicles, inventory, equipment, and facility conditions.
• Conduct residence inspections, safety drills, and quality assurance reviews to ensure operational excellence.
• Foster meaningful resident and family engagement while promoting person-centered supports and community inclusion.
• Assist with investigations, corrective action planning, and continuous quality improvement initiatives.
• Support recruitment, onboarding, training, and retention of residential staff.
• Maintain accurate documentation, records, reports, and data submissions required by regulatory agencies and organizational leadership.
• Participate in an on-call rotation and respond to residential emergencies as needed