Restaurant Server - AM

General Responsibilities

• Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
• Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items...etc.
• Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Prepare mixed drinks for service to your customers table.
• Properly open and pour wine at the tableside.
• Obtaining revenues, issuing receipts, accepting payments, returning the change.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Filling in for absent staff as needed.
• Assisting with special events as needed.
• Greet all guests and owners warmly with an appropriate greeting.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort.
• Must have some familiarity with basic cooking skills.

Job Qualifications

Education: 

         High school diploma or equivalent preferred.

Experience: 

•          Previous serving experience required.
•          Excellent oral communication skills required.
•          Positive interpersonal skills required.
•          Must speak English fluently and be able to write in basic English.

FLSA Information

Management Activities

         None

Discretion / Independent Judgment

This position does represent the company in handling complaints, arbitrating disputes or resolving grievances, as a Restaurant Server you will be expected to work with guests and visitors to ensure satisfaction.  A Restaurant Server will have to take initiative and get creative in resolving guest challenges and involve a supervisor only when previous methods have been unsuccessful.

ADA Information

 Physical Requirements

•          Ability to speak and hear
•          Close and distance vision
•           Frequent walking with some standing at times
•          Will walk for long periods of time, possibly extended distances
•          Frequently lifts/carries up to 25 lbs
•          Occasionally lifts/carries up to 50 lbs
•          Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
•          Able to reach hands and arms in any direction and kneel and stoop repeatedly

 Working Conditions

•          May be indoor or outdoor setting depending on outlet
•          Varied weather conditions are expected
•          Will work near moving or mechanical parts
•          May work near toxic/caustic chemicals and with fumes or airborne particles.
•          Varying schedule to include evenings, holidays and extended hours as business dictates