Revenue Manager
Company Overview
For generations, the American West has been a place of discovery, adventure, and unforgettable experiences. It's also where our story began.
As a family-owned company with a long history in hospitality, Grand America Hotels & Resorts has grown to include a collection of hotels, resorts, and ski destinations throughout the American West. From mountain communities and ski destinations to vibrant cities and unique travel destinations, our properties offer guests a variety of places to stay, explore, and experience the West.
While each property reflects its own surroundings and community, they all share the same values: a commitment to quality, attention to detail, and a genuine desire to make every guest feel welcome.
Hospitality is more than what we do. It's part of who we are and a family tradition we're proud to carry forward.
Position Overview
Grand America Hotels & Resorts is seeking an analytical and commercially minded Revenue Manager to support revenue performance across multiple hotels and resorts.
Reporting to the Senior Revenue Manager, this position will assist with revenue strategies, pricing, forecasting, and market analysis while collaborating with property leadership and key departments to maximize performance. This is an opportunity to grow professionally while contributing to the success of a distinctive hospitality portfolio.
Key Responsibilities
- Assist in executing revenue strategies to maximize room revenue, ADR, occupancy, and RevPAR across assigned properties.
- Monitor market trends, booking pace, competitive pricing, and demand patterns to identify revenue opportunities.
- Support pricing, inventory management, and distribution strategies across all market segments.
- Assist with annual budgeting, revenue forecasting, and ongoing performance analysis.
- Partner with Sales teams to evaluate group opportunities, pricing strategies, and business mix.
- Prepare revenue reports and provide insights and recommendations to the Senior Revenue Manager and property leadership.
- Collaborate with property teams, including Sales, Reservations, Marketing, and Finance, to support revenue objectives.
- Stay informed on industry trends, market conditions, and revenue management best practices while supporting departmental initiatives.
Required Qualifications
- Bachelor's degree in Hospitality Management, Business Administration, Finance, Economics, or a related field.
- 2–4 years of experience in hotel revenue management, hotel reservations, or a related hospitality analytical role.
- Strong understanding of hotel revenue management principles, including ADR, occupancy, RevPAR, forecasting, pricing strategies, and inventory management.
- Strong analytical and problem-solving skills with the ability to translate data into actionable recommendations.
- Strong Microsoft Excel skills and proficiency with reporting and data analysis tools.
- Effective written and verbal communication skills and the ability to collaborate across departments.
- Ability to manage multiple priorities in a fast-paced, multi-property environment.
Preferred Systems & Technical Experience
Experience with the following platforms is highly desirable:
- IDeaS Revenue Management System
- Opera Property Management System
- Lighthouse Business Intelligence
- Opera Sales & Catering / Delphi
- Microsoft Excel and PowerPoint
Experience with comparable hotel technology and business intelligence platforms is also welcome.
Desired Attributes
- Analytical thinker with strong attention to detail.
- Commercially minded with an understanding of hotel performance and market dynamics.
- Collaborative, adaptable, and proactive.
- Strong communicator with the ability to present information and recommendations effectively.
- Motivated to learn and grow professionally.
Work Location
- Full-time, onsite position at the Grand America Hotels & Resorts corporate office in Salt Lake City, Utah.
- Occasional travel for property visits, training, and industry conferences.
Key Working Relationships
- Senior Revenue Manager and Director of Revenue Management
- Vice President of Sales, Marketing & Revenue Management
- Property General Managers and Directors of Sales
- Sales, Reservations, and Finance Teams
- Distribution and Technology Partners