Sales Account Sr. Manager - LATAM

Dairy Farmers of America Inc
  • Austin, TX
    30+ days ago

    Job Description

    Location: This position is a remote role. The preferred candidate will live in a major US city with access to direct international travel options.

    General Purpose:

    Accountable for the development, growth, and management of complex and high-profile territories/accounts, products/services, and account strategies. This role is intended to lead sales efforts across LATAM and requires the ability to manage international customer relationships, market dynamics, and cross-border commercial priorities. Expected to manage the sales function, including tactical activities, to drive profitability and growth. Continuously improve territory by managing customers (both current and prospects) while expanding/elevating contacts. Develop and apply a deep understanding of the company's products across Cheese, Taste & Flavor; existing customers and potential customer landscape; consumers; the sales cycle; and industry trends. Candidate should be recognized as an expert in one or more areas.

    Job Duties and Responsibilities:

    • Own and manage assigned accounts and territories as a business, driving sales performance, profitability, and growth across all Cheese, Taste and Flavor.
    • Build and maintain strong customer relationships across functions (R&D, marketing, QA, procurement, etc.)
    • Develop and execute account plans and territory strategies aligned to customer and organizational goals
    • Provide exceptional customer care and resolve issues with urgency and transparency
    • Identify and pursue new business opportunities, markets, and product applications to expand market share
    • Lead sales strategy and execution for LATAM markets, including customer development, account growth, and new business expansion.
    • Lead prospecting efforts, sales calls, and commercialization of new opportunities
    • Deliver innovative, value-added solutions aligned to customer strategies and consumer needs
    • Partner with marketing and cross-functional teams to deliver presentations, product demos, and solutions
    • Achieve volume, revenue, and profitability targets
    • Develop and execute regional and account-specific sales strategies
    • Collect and leverage market insights, industry trends, and customer intelligence to influence business strategy
    • Provide strategic recommendations to leadership based on customer and market dynamics
    • Contribute to organizational planning through forecasting, reporting, and pipeline management
    • Stay informed on dairy, ingredient, and global trade trends to support decision-making
    • Collaborate across supply chain, logistics, and planning teams to align demand and supply
    • Support forecasting, inventory planning, and order execution
    • Participate in pricing strategy, including contract pricing and spot transactions where applicable
    • Manage key commercial processes including NDAs, pricing, and payment terms
    • Maintain accurate documentation and pipeline visibility in CRM systems (e.g., Salesforce, Power BI)
    • Collaborate with internal teams (Marketing, R&D, Supply Chain, Finance, QA, etc.) to deliver solutions
    • Influence cross-functional teams to streamline processes and improve capabilities
    • Facilitate internal alignment to maximize value delivery to customers and DFA
    • The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

    Numbers & Facts

    LocationAustin, TX

    Skills

    • Business Growthunmatched
    • Business Intelligenceunmatched
    • Business Strategyunmatched
    • Continuous Improvementunmatched
    • Cross-Functionalunmatched
    • Customer Relationsunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Support/Serviceunmatched
    • Decision Supportunmatched
    • Develop and Maintain Customersunmatched
    • Documentationunmatched
    • Financeunmatched
    • Forecastingunmatched
    • Industry/Trade Analysisunmatched
    • Inventory Planningunmatched
    • Leadershipunmatched
    • Logisticsunmatched
    • Market Shareunmatched
    • Marketingunmatched
    • New Drug Applicationunmatched
    • Organizational Development/Managementunmatched
    • Power BIunmatched
    • Presentation/Verbal Skillsunmatched
    • Pricingunmatched
    • Process Capabilityunmatched
    • Process Developmentunmatched
    • Process Improvementunmatched
    • Process Managementunmatched
    • Product Demonstrationunmatched
    • Product Pricingunmatched
    • Profit & Lossunmatched
    • Purchasing/Procurementunmatched
    • Quality Assuranceunmatched
    • Research & Development (R&D)unmatched
    • Resolve Customer Issuesunmatched
    • Revenue Growthunmatched
    • Revenue Planningunmatched
    • Salesunmatched
    • Sales Managementunmatched
    • Sales Pipelineunmatched
    • Sales Prospectingunmatched
    • Sales Strategyunmatched
    • Salesforce.comunmatched
    • Supply Chainunmatched
    • Willing to Travelunmatched

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