Scrum Master

Job Overview:

Requirement/Must Have:

• Minimum 5+ years of Scrum Master experience in Healthcare domain.
• Strong knowledge of Agile and SAFe frameworks.
• Proven experience in PI Planning and program-level coordination.
• Experience working with cross-functional and distributed teams.
• Strong understanding of Agile delivery models, SDLC, metrics, and governance.

Responsibilities:

• Serve as the Scrum Master for one or more Agile teams in a healthcare environment.
• Facilitate all Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, Backlog Refinement.
• Drive Agile maturity and ensure adherence to Agile/SAFe best practices.
• Lead and support PI Planning activities, including planning readiness and coordination, dependency identification and management, risk assessment and mitigation.
• Collaborate with Release Train Engineers (RTEs), Product Owners, Architects, and Stakeholders.
• Coach teams on Agile principles, SAFe practices, and continuous improvement.
• Identify and remove impediments and blockers impacting delivery.
• Foster a culture of transparency, accountability, and collaboration.
• Manage risks, issues, and dependencies proactively.
• Monitor and report Agile metrics, including velocity, sprint burndown/burnup, predictability, and sprint health.

Nice to Have:

• Knowledge of Healthcare systems (Claims, Enrollment, Member, Provider workflows).
• Experience in regulated environments (HIPAA awareness).

Skills:

• Certified Scrum Master (CSM) / Advanced CSM - Mandatory.
• SAFe Scrum Master (SSM) or SAFe Agilist (SA) - Preferred.
• Additional Agile/Lean certifications are a plus.

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Health Savings Account (HSA)
• Disability Insurance (Short-Term and Long-Term)
• Life and AD&D Insurance
• Paid Sick Leave (where required by applicable state or local law)
• Supplemental Insurance Plans
• Identity Theft Protection
• Pet Insurance
• Employee Wellness Programs
• Employee Assistance Program (EAP)
• Career Growth and Professional Development Opportunities