A technology services company is seeking a candidate for a service desk position supporting users in diverse locations. Responsibilities include managing trouble tickets, account management, and providing Tier I/II support. Ideal candidates will have an associate's degree in a technical field, effective communication skills, and experience with key technologies such as Remedy, Office 365, and Active Directory. Sec+ certification and US citizenship with a Secret clearance are mandatory for this role.#J-18808-Ljbffr