Senior Account Manager

Who We Are

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.

HUB isone ofthelargest global insurance and employee benefitsbrokers,providinga broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management productsand services. With over20,000 employeesinover600 offices throughout North America, HUB hasgrown substantially, inpart due to our industry leading success in mergers and acquisitions

What We Offer You

At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed youropportunities!

Benefits you may enjoy working at HUB International Midwest-East:

• Medical, Dental, and Vision (PPO, HMO, and HSA)

• Comprehensive Wellness Program

• 401(k) Retirement Plan

• Life and Disability Plans

• Vacation, Holiday, Sick, and Personal Time Off

• Pet Insurance

• Bonus Program

• Comprehensive Onboarding Program

• Continuing Education / Personal Development Programs 

• Flexible Work Arrangements 

• Employee Engagement Events

• Dress for Your Day Dress-Code

• Service Awards

Here’s Where You Come In

As a Middle Market Commercial Senior Account Manager, you will manage an assigned book of business of $500K+ in revenue. You will be responsiblefor retainingour clients through customer service andmaintainingaccurateclient information in our systems. You will work in a collaborative team environment, mentoring Associate Account Managers and Team Assistants, as applicable.  

Responsibilities:

• Manages a book of business generally in excess of $500k in revenue, depending on the complexity or number of accounts. 

• Provide quality customer service to existing accounts with a goal of 93% retention or more. 

• Collaborate within a team thatincludesProducers, Sr. Account Managers, and Associate Account Managers. 

• Mentor, support, and train Associate Account Managers and Team Assistants, as necessary.

• Ensure accurate maintenance of client information in EPIC

• Special projects and all other duties, as assigned

Cultural Expectations:

• Determination – unsatisfied until we are the best. We go the extra mile for clients and colleagues. 

• Ownership – Responsible to each other, our clients, and our goals. 

• Teamwork – Together we attain greater success.

• Sincerity – Giving and receiving direct and caring communication

Qualifications:

• School Degree, or Equivalent

• 3-5+ years in a Commercial Lines role on the agency side 

• Experience working in the middle market with accounts averaging $15k in revenue and above

• Intermediate excel skills

• Strong communication 

• P&C License

• Willingness to travel, on occasion