Senior eCommerce Specialist - Amazon

SUMMARY:

We are growing rapidly and looking for a Senior eCommerce Specialist, Amazon to join our Digital Marketing team and play a key role in managing, growing, and optimizing our Amazon Vendor Central business. In this role, you will be directly responsible for the presence and performance of key Renfro brands on Amazon, with hands-on ownership of day-to-day marketplace execution and optimization.

You will manage product listings, brand content, promotions, advertising, catalog health, and overall brand presentation within Amazon Vendor Central, while leveraging sales and performance analytics to identify opportunities, optimize performance, and drive growth. You will also help manage our relationship with Amazon and collaborate closely with Brand Marketing, Planning, Operations, Customer Service, and eCommerce partners to support inventory, forecasting, fulfillment, and other key Amazon marketplace activities.

This is a high-impact, hands-on role with significant ownership and autonomy, offering the opportunity to directly influence sales, brand performance, and the continued growth of our Amazon business. You will also partner with other resources to support overall Amazon initiatives.

This position reports to the VP of eCommerce and is based in our Winston-Salem, NC office, with a hybrid schedule of three days in the office and two days remote.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Store Listings/Optimization

• Own the Amazon store experience for Renfro's US business.
• Continually optimize the existing brand store, product pages, and A+ content to drive traffic and sales for existing and new products
• Partner with brand team to develop messaging and brand assets compliant with brand guidelines and Amazon standards.

Marketing and Promotion

• Apply PPC best practices for Amazon Sponsored Product ads.
• Set up product promotions for key season including Prime Day and holidays.
• Develop Amazon marketing strategy in partnership with AMG, Renfro brand marketing and other functional areas as needed.

Working with eComm specialists, co-manage relationship with Amazon and other eComm retailers

• Regularly refresh and optimize content for existing products and drive content needs for new products.
• Maintain relationships with Amazon buyers.
• Work closely with internal departments - Planning, Operations, Brand Marketing, as well as Customer Service for feedback and input.
• Create, track, and reconcile shipments to Amazon Fulfillment Centers

Analytics

• Monitor, analyze and report on performance metrics, sales, marketing performance, and pricing with regular frequency in order to allocate spend to best performers.
• Analyze digital sales performance metrics, modifying plans as needed to deliver against targets.
• Report ROAS analysis, campaign tracking, web stats, pricing reports, competitive analysis, promotion analysis, and new SKU checks on a weekly basis, with the Analyst's support

PROFESSIONAL QUALIFICATIONS

• Working understanding of both AMS and AMG
• Strong communication skills, both oral and written
• Experience managing and updating the online product catalog, including setting up new products and promotional items and maintaining product and category pages data analysis, performance trends.
• Strong analytical and quantitative skills; able to make data-based decisions.
• Hands-on and very entrepreneurial mindset who is comfortable in high-paced startup environments.
• Appreciation and understanding of consumer psychology and its impact on new product adoption.

EDUCATION/EXPERIENCE

• Bachelors degree required.
• 7+ years managing & selling products on Amazon Vendor Central and/or Seller Central

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Generally, will work in climate controlled, smoke-free office environment.

• The statements herein are intended to describe the general nature and level of work being performed by associates and are not to be construed as an exhaustive list of responsibilities, duties, and skills required. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer at any time with or without notice.

AA/EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without race, color, gender (including pregnancy), gender identity, sexual orientation, national origin, religion, age, disability, veteran status, genetic information, or other protected characteristics. *