Senior Human Resources Manager

JOB SUMMARY

The Senior Human Resources Manager leads the day-to-day operation and continuous improvement of IPHI’s human resources function. The position serves as a trusted advisor to employees, managers and organizational leadership and is responsible for talent acquisition, employee relations, benefits administration, performance management, HR compliance, policy implementation and workforce reporting. Reporting to the COO, the Senior HR Manager exercises sound independent judgment, identifies organizational risk and recommends practical, equitable and legally compliant solutions.

This position is full-time, exempt, and reports to the Chief Operating Officer (COO). IPHI's standard work week is 37.5 hours.

DUTIES AND RESPONSIBILITIES

General

• Manages the talent acquisition, recruitment, and interview process in partnership with the COO, hiring manager, IT Manager, and Office Manager

• Manages and investigates HR-related internal complaints and recommends next steps and follow-up to the COO

• Administers and answers questions concerning IPHI benefits

• In partnership with the CEO/COO/CFO, researches and ensures market accuracy for compensation plans

• In partnership with the Administrative Assistant and Office Manager, processes required documents for Short-Term and Long-Term Disability with insurance providers to ensure accurate record keeping and proper deductions. Completes all follow-ups concerning LTD/STD

• In Partnership with the Administrative Assistant, maintains HR and I-9 files; Completes Forms I-9; verifies I-9 documentation; background checks

• Supports special projects assigned by the CEO/COO/CFO

Expectations or Leadership Behavior

• Manages IPHI's Leadership development, Affinity/Accountability, Culture supportive groups and supports the growth and development of leaders at IPHI

• Maintains excellent customer service and responsiveness to staff needs

• Champions a positive organizational culture aligned with IPHI's mission and values

• Prioritizes the growth and success of team members; empowers team members and demonstrates leadership attributes

• Exhibits empathy and self-awareness to foster trust and collaboration within the team

• Cultivates an environment of open and transparent communication with the team

Skills (Soft and Hard)

• Uses Asana to organize, project manage, and maintain all HR tasks and properly assigns tasks and due dates

• Utilizes Microsoft 360, Canva, SharePoint, Zoom, Salesforce, various project management tools, and other applications

Organizational Participation and Support

• Participates in the development and attends organizational-wide activities

• Develops, manages and cultivates culture building activities in partnership with the Office Manager, Work and Wellness, and the COO

Human Resources Knowledge and Skill Application

• Ensures Organizational-wide HR training compliance for Federal, State, and City requirements

• Ensures Federal, State and City compliance with labor regulations

• Mitigates IPHI risk through thoughtful use of HR techniques and other skills

• Tracks the status of candidates in Paychex and internal systems and responds with follow-up letters and correspondence through the recruiting process

• Partners with the HR Assistant to schedule meetings and interviews as requested by the hiring manager.

• Prepares new-employee files in partnership with the HR Assistant.

Systems Change

• Promotes HR programs and policy changes to create an efficient, equitable, conflict-free work environment

• In partnership with the COO and Leadership team creates, develops and implements organizational policies and procedures to ensure organizational compliance, uniformity, accountability, and ease

Meeting Planning and Facilitation

• In partnership with the Office Manager, Administrative Assistant, and CEO/COO, assist with the development of all organizational event agendas and activities

• Manages and supports the Office Manager and IT Manager in maintaining and preparing logistics for internal and external IPHI meetings

Communication & Writing

• Prepares correspondence and shares organizational communications for HR-related items as requested by the COO

• Exhibits clear, direct, transparent, open, and respectful communication

• Actively listens and seeks to understand project, program, team, and organizational needs

Teamwork and Team Relationship

• Office Manager will report to the Senior HR Manager

• Assists with the preparation of the performance review process and ensures that reviews are filed in the appropriate employee HR file

• Provides support to employees on various HR-related topics

• Performs customer service functions by answering employee requests and questions

• Ensures confidentiality and integrity of sensitive information

External Relationships

• Manages and maintains relationships with our HR related account representatives

• Manages and maintains relationship with our hospitality/catering vendors

• Managers and maintains relationships with our landlord, security, and building maintenance

Planning and Stewardship of Money

• Manages and maintains the HR related budget lines

• Manages and maintains the numerous IPHI org-wide stipends to ensure no overage is happening

• Participates in the Payroll process with the finance team and the COO/CFO

Administration Management

• Tracks the status of candidates in Paychex and internal systems and responds with follow-up letters and correspondence through the recruiting process

• Partners with the Administrative Assistant to schedule meetings and interviews as requested by the hiring manager

• Prepares new-employee files in partnership with the Administrative Assistant.

• Ensures that Onboarding and offboarding are completed properly with the Office Manager, IT Manager, and Administrative Assistant

Other duties as assigned.