The Sr HR Operations Specialist provides advanced operational support for complex HR inquiries and transactions that require deeper expertise, judgment, and cross-functional coordination beyond Tier 1. This role is responsible for resolving exception-based and sensitive issues, ensuring consistent application of HR policies and processes, and addressing root causes to reduce rework.What You Will Do Resolve escalated cases from Tier 1Execute complex HR transactions in core systemsAnalyze and resolve data integrity issuesGenerate and analyze reportsIdentify root causes of recurring errorsWhy It Might Be a Fit This role requires strong analytical thinking, written communication skills, and ability to manage and resolve complex, cross-functional issues. The ideal candidate will have experience with HR systems, demonstrated ability to work in ambiguous or exception-based scenarios, and a continuous improvement mindset.Requirements Bachelor's degree in Human Resources, Business, or related field (or equivalent experience)3–6 years of experience in HR operations, shared services, payroll, benefits, or HR systems, or complex case management in a process-driven or regulated environmentStrong experience with HR systems (e.g., Workday, ServiceNow, or similar platforms)Demonstrated ability to manage and resolve complex, cross-functional issuesStrong analytical thinking and written communication skillsAbility to operate effectively in ambiguous or exception-based scenariosBenefits BonusEquity#J-18808-Ljbffr