Job Summary
We are looking for a customer-focused Sr. Retail/Cashier Associates to join our team! You will be helping and overlooking the team preparing coffee drinks and food for customers while creating a friendly and hospitable atmosphere. You will also assist customers in finding retail items, stock the store, ring customers up, amongst other duties. You are passionate about coffee and customer service! Organized, calm, and friendly, you make a point to go above and beyond to make sure customers have exceptional experiences.
Responsibilities
- Greet all customers with a friendly smile; provide friendly, efficient, and personal service to each customer
- Take food and drink orders; understand the food and beverage menu in order to provide the best possible description and execution of menu items to your guests
- Demonstrate an in-depth understanding of the coffee preparation process, including specialty drinks
- Accurately and efficiently enter orders into POS system
- Clear and reset counters and tables at the conclusion of each guest visit
- Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
Qualifications
- Previous knowledge of food service regulations preferred
- ServeSafe or Food Handler’s Certification, or willing to obtain
- Strong customer service and interpersonal communications skills
- Able to stand for long periods of time
- Able to utilize quick thinking and apply quick resolution to guest issues in accordance with the brand standards
- Excellent conflict resolution skills
- Able to work in a fast-paced environment
Benefits
- Medical, vision, and dental insurance
- Paid Time Off
- Employee discounts
- Growth Opportunities
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Salted Melon Market & Eatery is Charlotte's newest go-to spot for elevated food and beverage convenience. A place for to stop in for your morning latte, a healthy lunch break, a post workout smoothie, or a casual healthy dinner with friends or family. Salted Melon is everyday healthy gourmet foods curated for a fast-paced lifestyle.
Salted Melon’s welcoming vibrant atmosphere starts with our team members. We need enthusiastic, hardworking, and knowledgeable people to help welcome the Salted Melon brand to South End. If you love healthy food with natural ingredients served in a fun-loving fast-paced environment, look no further!